Community Technical Support


Known Issues
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Need technical help? Please read this first

We at the Cardano Foundation want to ensure that if you encounter technical issues, you know the steps you can take. If you are facing such issues, please read the following guidelines: Search for articles related to y…

3 June 14, 2019
About the Community Technical Support category 1 October 19, 2017
Cannot have Daedelus testnet to work 8 February 20, 2020
Just venting Daedalus Rewards doesn't work...yes, yes, yes testnet, but it doesn't work 14 February 20, 2020
New Testnet for Daedalus will not restore my old wallet 4 February 20, 2020
Incentivized test net wallet restoration 5 February 19, 2020
Ok I can finally connect, but now my wallet is gone... PLEASE help 2 February 19, 2020
Daedalus ITN not syncing and it's not going to 36 February 18, 2020
*solved* DAEDALUS 2.1.0 ...APP not notarized (OSX) ...? 4 February 18, 2020
Transaction stuck in Yoroi (Pending) 6 February 17, 2020
Cardano Wallet you are trying to restore already exists 12 February 17, 2020
Wallet you are trying to restore already exists 5 February 16, 2020
Hi, can't install second tesnet rewards wallet at chrome YOROI 6 February 16, 2020
Reward Wallet stuck "Connecting to network" 29 February 16, 2020
Viewing daedalus rewards via yoroi testnet extension 2 February 16, 2020
Re: Update to Yoroi Wallet version 2.4 16 February 16, 2020
Problems Reinstalling Daedalus ITN 1 6 February 13, 2020
Daedalus Wallet Stuck on "Connecting to Network" 174 February 13, 2020
"old" ada on ladger nano s 5 February 11, 2020
Daedalus users: I can help you bootstrap 2 February 9, 2020
Daedalus not syncing 30 February 9, 2020
No info on a 2nd Snapshot date? 4 February 8, 2020
The wallet restored from your recovery phrase is empty 6 February 8, 2020
Still haven't been able to connect to incentivized testnet 65 February 7, 2020
Forgot 12 word recovery string 3 February 5, 2020
Daedalus Wallet Export/.CSV 1 February 3, 2020
How to fix Daedalus ITN? 5 February 3, 2020
:es: ¿Cómo reparar Daedalus Rewards? 1 February 2, 2020
Daedalus Transaction Failed 13 February 2, 2020
Any tips for a noob to install Daedalus on Win 7 5 January 31, 2020