Community Technical Support


Known Issues
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Need technical help? Please read this first

We at the Cardano Foundation want to ensure that if you encounter technical issues, you know the steps you can take. If you are facing such issues, please read the following guidelines: Search for articles related to y…

3 June 14, 2019
About the Community Technical Support category 1 October 19, 2017
Daedalus to Ledger 1 October 12, 2019
Cobo wallet and ADA? 3 October 11, 2019
Daedalus wallet just went red telling me my comp. clock went off 2 July 30, 2019
Backup of Daedalus 20 October 10, 2019
Incentive testnet snapshot 2 October 8, 2019
Daedalus 1.4 upgrade stuck at 44% for 8 hours 13 December 23, 2018
Can't backup using 27 phrase from paper wallet 2 October 7, 2019
Daedalus Transaction Failed 5 October 6, 2019
Odd response to Jormungandr version number output 3 October 5, 2019
Restore Paper Wallet (12 words?) 1 October 5, 2019
New Daedalus Node wont sync 4 October 3, 2019
Let's connect to the networked testnet! But how? 6 September 30, 2019
Shelley testnet: could not connect with node / failed to make a REST request 7 September 30, 2019
Daedalus sync error 3 September 24, 2019
Relay node 10 September 24, 2019
Telegram restrictions 10 September 21, 2019
Daedalus. Node crashed. everytimes open Daedalus 2 September 21, 2019
ADA Stuck in transaction 4 September 20, 2019
Wallet Unable to Sync From China without VPN - Possible Chinese Cloud Solution for Exisiting IOHK Nodes? 5 June 27, 2019
Check my wallet balance 3 September 19, 2019
How do I change the directory where daedalus stores its DB and logs in Linux? 14 September 16, 2019
Installation linux mint daedalus does not fully do 2 September 16, 2019
How to clean up interrupted daedalus install 3 September 16, 2019
Cardano desktop wallet 2 September 10, 2019
Ledger X/S Support for Daedalus 4 September 6, 2019
Backup ADA node 7 September 6, 2019
Ledger nano X 3 September 3, 2019
Setting up Shelly Testnet on Windows 1 September 1, 2019