Community Technical Support


Known Issues
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Need technical help? Please read this first

We at the Cardano Foundation want to ensure that if you encounter technical issues, you know the steps you can take. If you are facing such issues, please read the following guidelines: Search for articles related to y…

3 June 14, 2019
About the Community Technical Support category 1 October 19, 2017
Exchange to ITN 3 April 6, 2020
Reward testnet 5 April 5, 2020
Anyone using Daedalus wallet on Ubuntu? 19 April 4, 2020
ITN wallet problem (rewards stopped issuing) 1 April 4, 2020
Yoroi Testnet wallet Unable to restore Daedalus wallet 5 April 4, 2020
Daedalus wallet on ubuntu installed but will not launch 5 April 4, 2020
Cardano development 2 April 3, 2020
Cardano blockain for payment with gold 3 April 1, 2020
Yoroi paper wallet restoration / recovery issue 15 March 31, 2020
Wallet recovery and Seed compatability 2 March 24, 2020
No info on a 2nd Snapshot date? 5 March 23, 2020
Daedalus ITN not even Opening In Mac OS Mojave 10.14.6 8 March 23, 2020
Sending ada from binance to yoroi 13 March 23, 2020
Deadalus (V:0.15.1 - 3.1.0.8695/Windows) doesn't sync 4 March 22, 2020
Yoroi Restoring Multiple Wallets Using Windows Chrome Extension 3 March 22, 2020
Just venting Daedalus Rewards doesn't work...yes, yes, yes testnet, but it doesn't work 42 March 22, 2020
Daedalus ITN not syncing and it's not going to 41 March 21, 2020
Staking on Shelley Testnet Yoroi from a Yoroi Ledger Wallet 4 March 20, 2020
Looking for TIME SAVING advice on old wallet synching 5 March 19, 2020
Cardano roadmap is delayed because of corona or not? 2 March 19, 2020
Daedalus 2.3.1 Installation issue 5 March 18, 2020
Daedalus rewards wallet does not start 2 March 18, 2020
Why am I suddenly getting a "Node Crashed" message on my mainnet wallet? 5 March 12, 2020
Daedalus "Connecting to network" problem 7 March 11, 2020
Receive Cardano with Ledger Nano S problem 4 March 11, 2020
Mac/Catalina issue still unresolved 5 March 11, 2020
Infinito maintenance 3 March 8, 2020
Daedalus Wallet Export/.CSV 1 February 3, 2020