# Community Technical Support **URL:** https://forum.cardano.org/c/english/communitytechnicalsupport/7.md [Latest](https://forum.cardano.org/latest.md) · [Categories](https://forum.cardano.org/categories.md) · [Tags](https://forum.cardano.org/tags.md) --- ## [Need technical help? Please read this first](https://forum.cardano.org/t/need-technical-help-please-read-this-first/24107)
**Author:** [@Andy\_Hendrikx](https://forum.cardano.org/u/Andy_Hendrikx)\ **Replies:** 0\ **Last updated:** [13 June 2019 13:37 UTC](https://forum.cardano.org/t/need-technical-help-please-read-this-first/24107 "2019-06-13T13:37:24Z")
We at the Cardano Foundation want to ensure that if you encounter technical issues, you know the steps you can take. If you are facing such issues, please read the following guidelines: Search for articles related to y… --- ## [About the Community Technical Support category](https://forum.cardano.org/t/about-the-community-technical-support-category/17)
**Author:** [@Cardano](https://forum.cardano.org/u/Cardano)\ **Replies:** 3\ **Last updated:** [8 July 2021 10:42 UTC](https://forum.cardano.org/t/about-the-community-technical-support-category/17 "2021-07-08T10:42:09Z")
This category is for the community where they can help other community members with technical support issues. Be sure to first search for related articles before posting. Your issue may have already been resolved by othe… --- ## [Expired SSL certificate on tempo.vote](https://forum.cardano.org/t/expired-ssl-certificate-on-tempo-vote/156776)
**Author:** [@erikd](https://forum.cardano.org/u/erikd)\ **Replies:** 1\ **Last updated:** [15 September 2026 17:14 UTC](https://forum.cardano.org/t/expired-ssl-certificate-on-tempo-vote/156776 "2026-09-15T17:14:13Z")
It seems that the SSL certidifcate on temp.vote expired recently. --- ## [Import a 21-word Yoroi paper wallet in 2026](https://forum.cardano.org/t/import-a-21-word-yoroi-paper-wallet-in-2026/156527)
**Author:** [@BlueT](https://forum.cardano.org/u/BlueT)\ **Replies:** 1\ **Last updated:** [30 August 2026 08:12 UTC](https://forum.cardano.org/t/import-a-21-word-yoroi-paper-wallet-in-2026/156527 "2026-08-30T08:12:44Z")
Hi, I have a Yoroi paper wallet secured with a 21-word recovery phrase. I’m trying to move the funds to a regular wallet so I can send them to an exchange, but I’m stuck. Current Yoroi versions no longer have the “Tran… --- ## [How to move NIGHT off yoroi to ledger](https://forum.cardano.org/t/how-to-move-night-off-yoroi-to-ledger/156479)
**Author:** [@dv2000](https://forum.cardano.org/u/dv2000)\ **Replies:** 0\ **Last updated:** [27 August 2026 02:04 UTC](https://forum.cardano.org/t/how-to-move-night-off-yoroi-to-ledger/156479 "2026-08-27T02:04:20Z")
Hi, I was able to get access to ADA on my Ledger by clicking ‘Add Account’, since Seconds/SecFi cannot send any crypto anymore. When I do the same for NIGHT, it detects NIGHT on Ethereum, not ADA/Cardano. How do I move N… --- ## [Trying To Find Lost Cardano](https://forum.cardano.org/t/trying-to-find-lost-cardano/156473)
**Author:** [@gabbyd6277](https://forum.cardano.org/u/gabbyd6277)\ **Replies:** 3\ **Last updated:** [26 August 2026 23:46 UTC](https://forum.cardano.org/t/trying-to-find-lost-cardano/156473 "2026-08-26T23:46:15Z")
Hello! So I’m trying to help my mother access Cardano/ADA that she hasn’t touched in 7 years. I’m kinda new to cryptocurrency but learning as I go so I can help her. She thought she moved all her cardano/ada to her cold … --- ## [Night redeem error with lace](https://forum.cardano.org/t/night-redeem-error-with-lace/156402)
**Author:** [@zumbito](https://forum.cardano.org/u/zumbito)\ **Replies:** 0\ **Last updated:** [22 August 2026 16:31 UTC](https://forum.cardano.org/t/night-redeem-error-with-lace/156402 "2026-08-22T16:31:24Z")
So I redeemed my first two thaws in Secondfi, struggling but I did. Now I have moved to lace, and 1 my night is not showing anywhere in the chrome extension and 2, can’t seem to redeem the rest of it. If I redeem with La… --- ## [Cardano address dump?](https://forum.cardano.org/t/cardano-address-dump/155333)
**Author:** [@nucsil](https://forum.cardano.org/u/nucsil)\ **Replies:** 8\ **Last updated:** [31 July 2026 11:55 UTC](https://forum.cardano.org/t/cardano-address-dump/155333 "2026-07-31T11:55:21Z")
Hi there. I have a seed phrase from 2023 that I used for Cardano, and it appears that I wrote it down wrong, because importing it to any wallet gives me “invalid mnemonics” errors. I figured the best course of action is … --- ## [Recover of Eternl wallet](https://forum.cardano.org/t/recover-of-eternl-wallet/155783)
**Author:** [@Crypto\_King](https://forum.cardano.org/u/Crypto_King)\ **Replies:** 3\ **Last updated:** [20 July 2026 11:00 UTC](https://forum.cardano.org/t/recover-of-eternl-wallet/155783 "2026-07-20T11:00:35Z")
Recovered my Eternl wallet with my seedphrase and my main wallet was missing. Only the wallet i had my night tokens showed up. How do i get my main wallet where i have all my assets back? --- ## [Redeem night tokens on mobile](https://forum.cardano.org/t/redeem-night-tokens-on-mobile/155777)
**Author:** [@Klaffin](https://forum.cardano.org/u/Klaffin)\ **Replies:** 0\ **Last updated:** [18 July 2026 18:41 UTC](https://forum.cardano.org/t/redeem-night-tokens-on-mobile/155777 "2026-07-18T18:41:27Z")
I’m gonna be traveling for the next year and wont necessarily have access to a secure computer for the time being. When I’m back home I will have missed the redemption window and thus I have planned to redeem on mobile. … --- ## [SecondFi is in maintenance mode](https://forum.cardano.org/t/secondfi-is-in-maintenance-mode/155324)
**Author:** [@dv2000](https://forum.cardano.org/u/dv2000)\ **Replies:** 6\ **Last updated:** [10 July 2026 17:51 UTC](https://forum.cardano.org/t/secondfi-is-in-maintenance-mode/155324 "2026-07-10T17:51:44Z")
Hi, When will this be fixed? How can I move to another wallet if I use ledger? Thank you --- ## [NIGHT claim error and calculation error](https://forum.cardano.org/t/night-claim-error-and-calculation-error/155223)
**Author:** [@BurningStar](https://forum.cardano.org/u/BurningStar)\ **Replies:** 2\ **Last updated:** [23 June 2026 12:40 UTC](https://forum.cardano.org/t/night-claim-error-and-calculation-error/155223 "2026-06-23T12:40:24Z")
Hello， When I tried to claim Night tokens, the calculation was wrong. I should have only claimed 207 tokens, but it incorrectly displayed 623, preventing me from claiming them. This issue occurred on both the Yoroi wall… --- ## [How do you delete your Cardano forum account or rename your account?](https://forum.cardano.org/t/how-do-you-delete-your-cardano-forum-account-or-rename-your-account/155002)
**Author:** [@godofrefuse](https://forum.cardano.org/u/godofrefuse)\ **Replies:** 1\ **Last updated:** [11 June 2026 13:09 UTC](https://forum.cardano.org/t/how-do-you-delete-your-cardano-forum-account-or-rename-your-account/155002 "2026-06-11T13:09:23Z")
Trying to delete or just rename my account to the same name I’m using for github. Thanks --- ## [Download previous version of Cardano Mainnett Wallet on MacOS](https://forum.cardano.org/t/download-previous-version-of-cardano-mainnett-wallet-on-macos/154997)
**Author:** [@vinric](https://forum.cardano.org/u/vinric)\ **Replies:** 0\ **Last updated:** [9 June 2026 14:00 UTC](https://forum.cardano.org/t/download-previous-version-of-cardano-mainnett-wallet-on-macos/154997 "2026-06-09T14:00:58Z")
I have MacBook (Big Sur 11.7.11) where can I download a previous version of the app previous 11.0.0 version? Thanks --- ## [Missing my ada](https://forum.cardano.org/t/missing-my-ada/154907)
**Author:** [@Thrashmaker](https://forum.cardano.org/u/Thrashmaker)\ **Replies:** 3\ **Last updated:** [5 June 2026 12:47 UTC](https://forum.cardano.org/t/missing-my-ada/154907 "2026-06-05T12:47:31Z")
Hello guys i have one big problem which i dont understand my wallet adress is addr1q9ejd8hlrkfznv0r5w6vgcgayphcsyjf3nwq6na8vv3jrdy7alpa028xpn5fd4upuc0vl804y8lkdtqqmrjccszgqtuq78glvn I staked 2 months on fluid token and … --- ## [NIGHT redeem error](https://forum.cardano.org/t/night-redeem-error/153905)
**Author:** [@Ratuolo](https://forum.cardano.org/u/Ratuolo)\ **Replies:** 7\ **Last updated:** [5 May 2026 21:52 UTC](https://forum.cardano.org/t/night-redeem-error/153905 "2026-05-05T21:52:27Z")
Hello, when I try to redeem my NIGHT token on Yoroi wallet I got this: “error returned from Midnight API: When no collateral inputs are provided we use all funding UTxOs as collaterals. Given this approach the number o… --- ## [Gov.tools Not Working. Is it just me?](https://forum.cardano.org/t/gov-tools-not-working-is-it-just-me/154348)
**Author:** [@jsgodfrey1](https://forum.cardano.org/u/jsgodfrey1)\ **Replies:** 0\ **Last updated:** [1 May 2026 01:15 UTC](https://forum.cardano.org/t/gov-tools-not-working-is-it-just-me/154348 "2026-05-01T01:15:47Z")
The last couple of days I have tried to register to vote on Gov.Tools but never could. The spinner never stopped spinning and now I just get a blank page; nothing to see there. What is the problem? Is it me? John --- ## [I can't send out any funds without getting a code 3150a](https://forum.cardano.org/t/i-cant-send-out-any-funds-without-getting-a-code-3150a/153144)
**Author:** [@Ben\_L\_Ben\_S](https://forum.cardano.org/u/Ben_L_Ben_S)\ **Replies:** 4\ **Last updated:** [13 February 2026 02:07 UTC](https://forum.cardano.org/t/i-cant-send-out-any-funds-without-getting-a-code-3150a/153144 "2026-02-13T02:07:55Z")
--- ## [Import Exodus (Shelley) Wallet to Eternl (for Midnight Glacier Drop claim)](https://forum.cardano.org/t/import-exodus-shelley-wallet-to-eternl-for-midnight-glacier-drop-claim/147428)
**Author:** [@ntsafas](https://forum.cardano.org/u/ntsafas)\ **Replies:** 35\ **Last updated:** [5 February 2026 22:37 UTC](https://forum.cardano.org/t/import-exodus-shelley-wallet-to-eternl-for-midnight-glacier-drop-claim/147428 "2026-02-05T22:37:19Z")
@HeptaSean Do you happen to have any info on the Exodus master key derivation scheme? With the glacier drop it would be nice to have an Exodus created account be restored in a CIP-30 compliant wallet such as Eternl. --- ## [Ledger Gen5](https://forum.cardano.org/t/ledger-gen5/152907)
**Author:** [@Sesshu](https://forum.cardano.org/u/Sesshu)\ **Replies:** 2\ **Last updated:** [2 February 2026 00:41 UTC](https://forum.cardano.org/t/ledger-gen5/152907 "2026-02-02T00:41:42Z")
Does anyone know of any Cardano wallets that support Ledger Gen5? --- ## [How do you change your forum username?](https://forum.cardano.org/t/how-do-you-change-your-forum-username/106935)
**Author:** [@stakeside](https://forum.cardano.org/u/stakeside)\ **Replies:** 10\ **Last updated:** [30 January 2026 12:24 UTC](https://forum.cardano.org/t/how-do-you-change-your-forum-username/106935 "2026-01-30T12:24:01Z")
Any admin here? I would like to change my username. --- ## [Zero-Knowledge Proofs Explained: How Midnight Brings Practical Privacy to Cardano](https://forum.cardano.org/t/zero-knowledge-proofs-explained-how-midnight-brings-practical-privacy-to-cardano/152775)
**Author:** [@mechack8pro](https://forum.cardano.org/u/mechack8pro)\ **Replies:** 0\ **Last updated:** [23 January 2026 11:45 UTC](https://forum.cardano.org/t/zero-knowledge-proofs-explained-how-midnight-brings-practical-privacy-to-cardano/152775 "2026-01-23T11:45:09Z")
Hello Cardano community, There is growing discussion around Zero-Knowledge Proofs (ZKPs), but also a lot of confusion. Are they new? Are they hype? Do they compromise transparency? A detailed article has been publishe… --- ## [Can't transfer out redeemed night tokens from yoroi](https://forum.cardano.org/t/cant-transfer-out-redeemed-night-tokens-from-yoroi/152502)
**Author:** [@vidasp](https://forum.cardano.org/u/vidasp)\ **Replies:** 3\ **Last updated:** [14 January 2026 14:22 UTC](https://forum.cardano.org/t/cant-transfer-out-redeemed-night-tokens-from-yoroi/152502 "2026-01-14T14:22:40Z")
Hello, I can’t transfer out redeemed night tokens from Yoroi. The button for adding assets is not active. Wallet is synchronised and updated. ADA transfers work well. What could be the solution? Thank you. --- ## [Yoroi missing funds after delegate to governance](https://forum.cardano.org/t/yoroi-missing-funds-after-delegate-to-governance/152509)
**Author:** [@Romeo](https://forum.cardano.org/u/Romeo)\ **Replies:** 13\ **Last updated:** [14 January 2026 13:32 UTC](https://forum.cardano.org/t/yoroi-missing-funds-after-delegate-to-governance/152509 "2026-01-14T13:32:01Z")
--- ## [Generate Byron private keys from seed phrase](https://forum.cardano.org/t/generate-byron-private-keys-from-seed-phrase/152317)
**Author:** [@Nuclear](https://forum.cardano.org/u/Nuclear)\ **Replies:** 2\ **Last updated:** [4 January 2026 21:42 UTC](https://forum.cardano.org/t/generate-byron-private-keys-from-seed-phrase/152317 "2026-01-04T21:42:55Z")
I’ve found a few topics on this forum from about 5 years ago when people using atomic wallet faced a bug with a new Cardano address being generated from their seed when they upgraded their wallet. It appears that I was a… --- ## [How to claim midnight NIGHT tokens for old Byron Daedalus/Yoroi wallet funds - Tutorial](https://forum.cardano.org/t/how-to-claim-midnight-night-tokens-for-old-byron-daedalus-yoroi-wallet-funds-tutorial/148503)
**Author:** [@ATADA](https://forum.cardano.org/u/ATADA)\ **Replies:** 5\ **Last updated:** [4 January 2026 21:13 UTC](https://forum.cardano.org/t/how-to-claim-midnight-night-tokens-for-old-byron-daedalus-yoroi-wallet-funds-tutorial/148503 "2026-01-04T21:13:20Z")
Hi, so because you have clicked on this thread i assume that you still have funds left in old Byron-Daedalus or Byron-Yoroi wallets. Here are the steps to claim your NIGHT tokens for them: BEFORE YOU DO ANYTHING Make… --- ## [Lost recovery phrase and can't delegate. Am I SOL?](https://forum.cardano.org/t/lost-recovery-phrase-and-cant-delegate-am-i-sol/152155)
**Author:** [@Chase\_Brady](https://forum.cardano.org/u/Chase_Brady)\ **Replies:** 1\ **Last updated:** [27 December 2025 21:49 UTC](https://forum.cardano.org/t/lost-recovery-phrase-and-cant-delegate-am-i-sol/152155 "2025-12-27T21:49:07Z")
I have access to my Daealus Mainnet app. I have a single wallet on the app. I’m trying to send to another wallet and getting the error that my transaction cannot be processed due to blocked staking rewards. Then when I … --- ## [Removed staked ADA in Yoroi wallet - Shows rewards in pool but can't withdraw](https://forum.cardano.org/t/removed-staked-ada-in-yoroi-wallet-shows-rewards-in-pool-but-cant-withdraw/152141)
**Author:** [@Ian\_Sammons](https://forum.cardano.org/u/Ian_Sammons)\ **Replies:** 1\ **Last updated:** [27 December 2025 05:34 UTC](https://forum.cardano.org/t/removed-staked-ada-in-yoroi-wallet-shows-rewards-in-pool-but-cant-withdraw/152141 "2025-12-27T05:34:05Z")
I am having an issue where for multiple days I have been trying to withdraw my rewards from the staked pool they were in (STR8). A few days ago I undelegated my ADA that was staked as I wanted to transfer it to another … --- ## [How do i access midnight tokens on yoroi wallet](https://forum.cardano.org/t/how-do-i-access-midnight-tokens-on-yoroi-wallet/151840)
**Author:** [@dv2000](https://forum.cardano.org/u/dv2000)\ **Replies:** 4\ **Last updated:** [13 December 2025 10:03 UTC](https://forum.cardano.org/t/how-do-i-access-midnight-tokens-on-yoroi-wallet/151840 "2025-12-13T10:03:42Z")
Hi, how do i access midnight tokens on yoroi wallet? I got an airdrop. There is an airdrop tab that wants me to connect midnight dapp to do phase 2. How do I sell them and where? Thank you --- ## [ADA removed from Daedalus wallet - hacked](https://forum.cardano.org/t/ada-removed-from-daedalus-wallet-hacked/57374)
**Author:** [@noADA](https://forum.cardano.org/u/noADA)\ **Replies:** 77\ **Last updated:** [28 November 2025 18:39 UTC](https://forum.cardano.org/t/ada-removed-from-daedalus-wallet-hacked/57374 "2025-11-28T18:39:23Z")
please help, Some how someone has accessed my daedalus account on a sole use PC with no stored keys on and transferred all my ADA that was being staked to an unknown address, transaction ID: 25c04d7033bbcae63924311e60… [Next page](https://forum.cardano.org/c/english/communitytechnicalsupport/7.md?page=1)