After unpairing Trezor My ADA does not appear in my Daedalus wallet (stuck on the blockchain?) How do I retrieve/restore it back to Daedalus?

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1

After unpairing Trezor My ADA does not appear in my Daedalus wallet (stuck on the blockchain?) How do I retrieve/restore it back to Daedalus?
Chronology of actions taken:

  1. Paired a Trezor Model-T (TMT) with passphrase Daedalus Main Net Wallet (DMW).
  2. Successfully sent a small amount of ADA to the wallet.
  3. Then I sent 5000 ADA to the wallet.
  4. Could not delegate ADA to the pool and/or send ADA
  5. ! unpaired the DWM wallet paired to my TMT
  6. I when I paired the device again the recovered the wallet using the DMW application and to my horror the funds did not show up.
  7. Now, I am unable to see any of the 5000 ADA in the so called “recovered” DMW or in the Accounts or on the Trezor Suite Desktop SW.
  8. I located the 5000 ADA at the Block Chain address using the Cardano Blockchain Explorer (CBE) at the Shelley address shown below:
    Shelly Address
    addr1qy8ku00n3j0asfrmjdssqcgvtcsfcs5vwk2uu237rdqlvdsz2p69qadu6lscs3wxw4t2v699yth5m45j7xnt5s2xn04s08lf52
  9. I tested the device again by sending a small amount of ADA (12.300485 ADA) to the newly paired empty of funds and the paired wallet accepted ADA with no problem.
    My Trezor 12.300485ADA
    ADA rewards earned, 0 ADA unspent rewards, 21 transactions, 0 pending
  10. I wiped my Trezor Model T device clean and restored it using the correct seed and pass phrase.
  11. All of the transactions are shown (including the transaction for 4999 ADA) and the ADA I sent to test the paired wallet, but the 4999 ADA are still missing.
    Troubleshooting chronology:
  12. Started with 5000
  13. Unpaired TMT
  14. Paired TMT
  15. Still Missing 5000
  16. Verified 5000 is still on the CBE
  17. Added 12 ADA for testing
  18. Reinstalled Daedalus
  19. Reinstalled Trezor Suite
  20. Wiped TMT and recovered with seed phrase and correct passphrase
  21. Paired TMT to DMW
  22. Only 12 ADA show up on DMW

Transactions
1
Ada Balance
4999.648142 ADA
Transactions
Received Time

4 days ago (2022-08-28 13:05:08 UTC)
Transaction ID
3aadd884f9698e69d77f97ed6905f23678429103eb049a29f7b56dc78218e8f2
From addresses

addr1qyhpu5zxvsy…x6hla0cmdqzvqh0m

2005.254428 ADA

addr1q9me8ru95ea…x6hla0cmdqfaqr3f

1001.410128 ADA

addr1qyr92ldr0z5…x6hla0cmdqqueqt9

994.64849 ADA

addr1qy2rst0ylex…x6hla0cmdq3lvq57

998.518637 ADA
To addresses

addr1qy8ku00n3j0…nt5s2xn04s08lf52

4999.648142 ADA
Total Output
4999.648142 ADA

2

Did you try to use another wallet with the Trezor device, for example Eternl wallet? I gave up Daedalus looong time ago and I am using Eternl with my hardware wallet (Ledger). And I tested it with any possible Cardano wallet and it is working well with any of them.

1 Like
3

This all sounds like your first pairing was with another passphrase than you think it was.

Receiving funds unfortunately does not test if you still have the correct secrets to restore the same wallet and send from it.

According to your post, if you restore with the passphrase that you think it is, you get to a totally different wallet. And according to the quoted point 4. of your list (and to Cardanoscan) you did not do one sending transaction, it immediately failed.

First thing I would test is if it maybe just was the empty passphrase that belonged to this wallet that you are trying to open. If it was not, try likely typos.

4

George,

First of all thank you for responding.

Yes. I tried Adalite and Yoroi and got the same results as Daedalus. My problem started when I unpaired the Trezor from Daedalus.

I can see the 4 transactions that comprised the 5000 Ada. Is it possible to extract it from the blockchain. Conventional wisdom says it is in my Trezor. I can see the sent transaction in my transactions list for that account, so I know the passphrase is correct and I know where it is in the blockchain, but I don’t know how to retrieve it from there.

I have tried everything I can think of…

Again, Thank you.

bradford

~WRD231.jpg

5

I tried using no passphrase and the Trezor defaults to the standard wallet.

I can see the sent transaction in my transactions list for that account, so I know the passphrase is correct and I know where it is in the blockchain, but I don’t know how to retrieve it from there.

6

That does not make any sense at all.

That you can send to a wallet (or see earlier transactions to it) does not verify anything about the passphrase.

According to Cardanoscan, the wallet with your 5000 ADA only has three incoming transactions and not a single outgoing transaction. So, the correct passphrase for that wallet was only given once when importing it to Daedalus and never again.

My bet still would be on wrong passphrase.

7

Hello @fordbradmark

If you paired it using Trezor passphrase option then you must use the same passphrase to restore back to Trezor.
If you type passphrase wrong it will create a new wallet with balance zero. That seems to be what happened here.
Passphrase IS CASE SENSITIVE so “pass” is not same as “Pass”
Also all characters are used, so “pass” is not same as " pass" or "pass ". Some times when people use copy paste they will copy empty field and that will make passphrase incorrect.

Try pairing again with Trezor and select show pass so you can see what you are typing.

Also, make sure to upgrade Trezor if needed.

8

Where do you type that passphrase? I don’t understand what you are doing…
I don’t have a Trezor, but I assume it is similar to the Ledger. When you initialize the hardware wallet, it generates a new seed phrase for you (the 24 words) or you can enter an existing seed phrase (from another identical hardware wallet that you have or had in the past) to recover your existing wallet. You don’t enter those words anywhere else, only on your hardware wallet.
When you connect the hardware wallet to a software wallet (like Daedalus or Eternl), you don’t enter the words anywhere. You just connect the hardware wallet to the computer / phone and the software wallet communicates with the hardware wallet.

There are also software wallets who can work with multiple accounts of your wallet. Those accounts are independent, if you sent ADA to one of the accounts, you will only see them if you access that account.

There are also security passphrases that you can enter in the security options pf the hardware wallet (at least for Ledger), and by entering one, you generate a completely new wallet. You can only access that wallet again if you have the initial hardware wallet recovery seed entered in the hardware wallet (in case you reset it in the mean time, otherwise you don’t need to enter them again) and you need to enter the same security passphrase in the hardware wallet security options to access that wallet again. Maybe you used this option?

9

Nr Braatz,

Thanks for trying to help me.

Everything was working until I unpaired the device from Daedalus.

When I repaired the device with Daedalus I used the same passphrase, but the ADA did not show up.

I sent test 12 ada to and from the account using the same passphrase and the and the 5000 ada transaction was recorded in that same account. Doesn’t that imply I used the correct passphrase? If I used the passphrase wouldn’t the ada just be missing?

Maybe I just don’t understand. If you could take the time to explain it to me like a 5 year old : ^ ]

It might be helpful.

~WRD231.jpg

10

With Ledger, you give the additional passphrase, the “25th word” on the Ledger itself, very tedious, but you can bind it to a second PIN, which makes it a bit better.

With Trezor, there seems to be a (web) app, where you give the additional passphrase on the computer. Much more comfortable, but also a bit more error-prone, since you can copy and paste, mistype, …

11

Maybe you are just mixing up passwords.

For Trezor there is a pin to enter a device.
Then if you chose passphrase there is an additional passphrase to enter after pin when entering in to Trezor device. This will create (or access) a secret wallet. Any mistake in this passphrase opens a wrong wallet.

In Daedalus there is a spending password you use every time you make a transaction.

Trezor passphrase is NOT the same as spending password.

I’m not sure if passphrase is a default setting. You may need to go into settings and re-enable the use of passphrase after reinstall.

12

You do not have to give the correct passphrase of the receiving wallet, when sending to it.

Just think about the case, where I want to send ADA to you. Of course, I do not need your passphrase for that.

So, when you received the 12 and then the 5000 ADA, you did not give the passphrase for the receiving wallet. You could not see if you still know it.

You never sent anything from that wallet, while it was still paired with Daedalus. You don’t know if you still knew the passphrase, if “everything was working”. In fact, you say that you could not delegate or send, which sounds like it was not working.

As said, this all sounds like you were using a different passphrase, when you first paired the device with Daedalus. You need to find out what that passphrase was.

Daedalus – or any other wallet app – just needs the passphrase when first pairing a hardware wallet and when sending out, signing transactions, not when just looking at a wallet, getting receive addresses, …

13

Ok,

So here is what really hsappened:

i have a simple numerical passphrase. No letters, just numbers. On a Trezor, when you are asked for the passphrase one the device one is presented with a small screen that shows a thru z (lowercase) and *# only. There were no numbers on the screen. At that point I was totally confused and I really didnt know what to do.
Believeing I was unable to use numbers I tried using my Trezor seed phrase, but of course I could only enter up to the 7th or 8th word. Then I tried my Daedalus seed phrase, and other alphabetical phrases only.

Subsequently I found out that the number could be seen if you swipied the Trezor screen 4 times. So I tried my simple number only passphrase of course it didnt work. I felt like a fucking idiot…

But still, since the 5000 ADA transaction listerd in the retrieved account shouldnt that ADA be in the account along with the other associated transactions?
Since there was no way to enter the passphrase on the desktop SW all of my alphabetic word were entered on the device (until I found the numerical screen)

I hope this makes sense…

14

I checked the wallets on cardanoscan.io and I see that u sent 12.30 ADA to the wallet from which u sent 5000 ADA to the 2nd wallet…

So there are 2 different wallets there

9 days ago 5000 ADA were sent to another wallet from ur wallet (same wallet where u sent 12.30 ADA for test)… there are 2 options:

  • ur wallet was hacked
  • u moved ADA from trezor to another wallet (exchange, standard daedalus wallet or even another trezor walllet secured with a different phrase)

PS: u can try also to reatore the wallet with pasphrase empty (no inputs)

Cheers,

15

Do you see the 5000 ADA transaction as an incoming or as an outgoing transaction?

If it is incoming, yes the balance of that account should be 5 010.890967 â‚ł (https://cardanoscan.io/stakeKey/stake1uyp9qazswk7d0cvgghr8244xdzjj9m6d66f0rf46g9rfh6ccujjjp).

That sounds very chaotic. The thing with the passphrases is – as @Neo_Spank already explained above – that every arbitrary string is allowed and does open a new different wallet. So, it is very possible that one of your tries did open a wallet in Daedalus and that is the one you were using.

I’d perhaps make a table of all the passphrases you did perhaps use and systematically try them on adalite.io if they open something with a transaction history.

16

Mr. Braatz,

DEWD! Writing down my guesses is a obviously brilliant idea!

fordbradmark:

But still, since the 5000 ADA transaction listerd in the retrieved account shouldnt that ADA be in the account along with the other associated transactions?

Do you see the 5000 ADA transaction as an incoming or as an outgoing transaction?1.

See screenshot jpg. It is from the Trezor list of transactions for the account with the restored Daedalus account with the missing 5K.

That sounds very chaotic. The thing with the passphrases is – as @Neo_Spank already explained above – that every arbitrary string is allowed and does open a new different wallet. So, it is very possible that one of your tries did open a wallet in Daedalus and that is the one you were using.

Since I was under the false impression that numbers were not available on the Trezor, I’m sure I tried the “enter” key first, but that didn’t work, I thought lower case words must be required, so I’m sure I tried my Trezor seed phrase, then the Daedalus seed phrase. I realized right away there are not enough characters for all the words. After some research I finally figured out how to swipe the effing screen to reveal the numbers, when I used the original passphrase, the Daedalus account was restored less the 5K ADA.

That when I sent some test ada to verify that the account was restored. I assumed since the 5K ada transactions were listed in both Daedalus and Trezor they would show up and be available. The test transactions are list in addition to all the other transactions with that passphrase.

I’d perhaps make a table of all the passphrases you did perhaps use and systematically try them on adalite.io if they open something with a transaction history.

One more thing, is it better to use ADAlite, the Trezor or Daedalus to do the guesses? Or, since all of this happened after I unpaired my Trezor from the Daedalus I am I required use Daedalus?

Thanking you profusely for your response and giving great suggestions and a modicum of hope!

If you have any more questions LMK, ok?

Sincerely,

bradford

Screenshot 2022-09-08 130711

19

The transaction in the screenshot is the outgoing transaction. It is from the wallet that sent the 5000 ADA, not from the wallet that received them.

I would use Adalite for that, because Adalite does not save wallets. After you log out, you are always back at square one. My reasoning would be that there is less source of confusion. If I login to Adalite, I am totally sure with which seed, hardware wallet, passphrase I got into exactly this wallet.

20

Sreenshots of Trezor recieved ADA.
EXchange to Trezor
Screenshot 2022-09-09 161536

Here are recieved ada for Trezor. I hope this is what you asked for, LMKif you need more.

So am I to take it that losing the ADA after unpairing has nothing to do with the problem?

21

Sreenshot of Daedalus recieved ADA.
Trezor to Daedalus
Screenshot 2022-09-09 160406

Here are recieved ada for Daedalus. I hope this is what you asked for, LMKif you need more.

22

These screenshots are from the wallet that received the ADA from the exchange and then sent 5000 ADA to another wallet.

In the very beginning you said:

So, I thought that you want to restore this second, different wallet.

The transaction you gave in the very first post

is exactly the transaction from the wallet you are currently showing screenshots from to this other wallet that you are missing.