Binance to Daedalus withdrawal "confimed" with TxID but can't find on block chain and not in wallet

English General Discussions
1

From Binance I have attempted four withdrawals.

3 have been fine - located on block chain and turned top in wallet with no issues.

One has not turned up in my Daedalus wallet. It is confirmed by binance with a TxID but I can’t find the transaction as I could with the others. The address I used was the same as one of the successful withdrawals.

I cannot seem to get much of a response from binance and would be really grateful for some advice.

2

When did u made the transfer?
Perhaps needs more time;
Sometimes echanges can delay the transactions
Cheers,

3

Four days ago now.

4

Then u should contact binance support team for clarifications

5

I thought as much - thank you for the reply.

Any ideas on the best way to get their attention. Submitted a few requests but no joy so fay…

6

Did u read this?

https://www.binance.com/en/support/faq/115003743192

7

Yeah I did, pretty frustrating. I periodically check the block chain to see if it pops up. They seem to want to wash their hands of it once the TxID is confirmed.

8

Did you check that they left your wallet? It has happened multiple times to me, that Binance confirmed the transaction but never left the wallet, so I had withdraw them again and it worked just fine.

9

Thank you for suggestion. Just checked and binance wallet is empty