# Block producer and Relay node both stuck on starting on 1.30.1 **URL:** \ **Category:** Setup a Stake Pool\ **Created:** [10 October 2021 12:04 UTC](https://forum.cardano.org/t/block-producer-and-relay-node-both-stuck-on-starting-on-1-30-1/78871 "2021-10-10T12:04:47Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Ramon\_ADA](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/ramon_ada/32/24217_2.png) [@Ramon\_ADA](https://forum.cardano.org/u/Ramon_ADA)\ **Post date:** [10 October 2021 12:04 UTC](https://forum.cardano.org/t/block-producer-and-relay-node-both-stuck-on-starting-on-1-30-1/78871/1 "2021-10-10T12:04:47Z")
Hello I’m setting up my pool and I’m trying to sync up to the latest epoch and it stuck on starting. can someone provide some assistance? ---
**Author:** ![mcrio](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/mcrio/32/40017_2.png) [@mcrio](https://forum.cardano.org/u/mcrio)\ **Post date:** [10 October 2021 12:09 UTC](https://forum.cardano.org/t/block-producer-and-relay-node-both-stuck-on-starting-on-1-30-1/78871/2 "2021-10-10T12:09:36Z")
Hi, - Please send the logs: `journalctl --unit=cardano-node -n 40` - Run `cardano-cli query tip --mainnet` and see what is the `syncProgress`. - How much RAM do you have? ---
**Author:** ![Ramon\_ADA](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/ramon_ada/32/24217_2.png) [@Ramon\_ADA](https://forum.cardano.org/u/Ramon_ADA)\ **Post date:** [10 October 2021 16:25 UTC](https://forum.cardano.org/t/block-producer-and-relay-node-both-stuck-on-starting-on-1-30-1/78871/3 "2021-10-10T16:25:55Z")
Here’s the logs: Relay ![image](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/c/9/c9fa566c4eb477fc370b15503d448c3be5d0ad46.png) Block ![image](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/8/e/8ee5a67ef14e6db868982f9b124f024ff16b424c.png) I have 16GB of RAM ---
**Author:** ![mcrio](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/mcrio/32/40017_2.png) [@mcrio](https://forum.cardano.org/u/mcrio)\ **Post date:** [10 October 2021 20:57 UTC](https://forum.cardano.org/t/block-producer-and-relay-node-both-stuck-on-starting-on-1-30-1/78871/4 "2021-10-10T20:57:28Z")
Please paste it as text, we cannot see the full message on the screenshot. There seems to be some errors. Also execute `cardano-cli query tip --mainnet` and see what it says for the `syncProgress`. ---
**Author:** ![Ramon\_ADA](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/ramon_ada/32/24217_2.png) [@Ramon\_ADA](https://forum.cardano.org/u/Ramon_ADA)\ **Post date:** [10 October 2021 23:15 UTC](https://forum.cardano.org/t/block-producer-and-relay-node-both-stuck-on-starting-on-1-30-1/78871/5 "2021-10-10T23:15:56Z")
Logs ![relay out put](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/a/6/a658a7b2e5c7803078b6f75b82e8ad3ed6e82345.png) syncProgress ![image](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/f/f/ffc9054a61386119b15a36bad7688524a12b1893.png) ---
**Author:** ![mcrio](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/mcrio/32/40017_2.png) [@mcrio](https://forum.cardano.org/u/mcrio)\ **Post date:** [11 October 2021 06:13 UTC](https://forum.cardano.org/t/block-producer-and-relay-node-both-stuck-on-starting-on-1-30-1/78871/6 "2021-10-11T06:13:41Z")
Can you share the topology files, you can mask the IP addresses of the block producer/relay ---
**Author:** ![TSAR\_stakepool](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/tsar_stakepool/32/43711_2.png) [@TSAR\_stakepool](https://forum.cardano.org/u/TSAR_stakepool)\ **Post date:** [11 October 2021 07:52 UTC](https://forum.cardano.org/t/block-producer-and-relay-node-both-stuck-on-starting-on-1-30-1/78871/7 "2021-10-11T07:52:33Z")
Could it be linked to some ports not open how they should? ---
**Author:** ![Ramon\_ADA](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/ramon_ada/32/24217_2.png) [@Ramon\_ADA](https://forum.cardano.org/u/Ramon_ADA)\ **Post date:** [11 October 2021 13:01 UTC](https://forum.cardano.org/t/block-producer-and-relay-node-both-stuck-on-starting-on-1-30-1/78871/8 "2021-10-11T13:01:45Z")
![image](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/7/f/7f121edb6aba09ce73640f408c21b7df46f17e77.png) ---
**Author:** ![mcrio](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/mcrio/32/40017_2.png) [@mcrio](https://forum.cardano.org/u/mcrio)\ **Post date:** [11 October 2021 13:07 UTC](https://forum.cardano.org/t/block-producer-and-relay-node-both-stuck-on-starting-on-1-30-1/78871/9 "2021-10-11T13:07:28Z")
This is the Producer or Relay or both? Also valency of `2` is wrong as you cannot have multiple devices behind a single IP. But it’ll fall back to 1 automatically anyway. Are the ports open and have you verified that? What does `sudo ufw status` say for both machines? ---
**Author:** ![Ramon\_ADA](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/ramon_ada/32/24217_2.png) [@Ramon\_ADA](https://forum.cardano.org/u/Ramon_ADA)\ **Post date:** [11 October 2021 13:18 UTC](https://forum.cardano.org/t/block-producer-and-relay-node-both-stuck-on-starting-on-1-30-1/78871/10 "2021-10-11T13:18:01Z")
this was for the relay. and the status is inactive. ---
**Author:** ![mcrio](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/mcrio/32/40017_2.png) [@mcrio](https://forum.cardano.org/u/mcrio)\ **Post date:** [11 October 2021 14:58 UTC](https://forum.cardano.org/t/block-producer-and-relay-node-both-stuck-on-starting-on-1-30-1/78871/11 "2021-10-11T14:58:44Z")
From those 2 entries 1 is your block producer I assume, what’s the second one, is that some other pool’s relay or? What does `echo $CARDANO_NODE_SOCKET_PATH` output? Did you follow some tutorial and if yes which one? You should also change the `valency` to 1 for the IP address. ---
**Author:** ![Ramon\_ADA](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/ramon_ada/32/24217_2.png) [@Ramon\_ADA](https://forum.cardano.org/u/Ramon_ADA)\ **Post date:** [11 October 2021 16:35 UTC](https://forum.cardano.org/t/block-producer-and-relay-node-both-stuck-on-starting-on-1-30-1/78871/12 "2021-10-11T16:35:08Z")
Thank you both for your help. I was able to get it syncing. The issue was due to the port not being open. ---
**Author:** ![TSAR\_stakepool](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/tsar_stakepool/32/43711_2.png) [@TSAR\_stakepool](https://forum.cardano.org/u/TSAR_stakepool)\ **Post date:** [11 October 2021 18:18 UTC](https://forum.cardano.org/t/block-producer-and-relay-node-both-stuck-on-starting-on-1-30-1/78871/13 "2021-10-11T18:18:15Z")
Happy to read you’ve made it!