Can't backup using 27 phrase from paper wallet

Hi, first of all I’m not technical but but my Daedalus wallet is having connection issues. One minute it connects but then it loses connection and then next minute it just doesn’t connect. I don’t have a 12 phrase words but I do have the 27 words from the paper wallet. I’m trying to to back my Daedalus to yoroi using the paper wallet but then I get the following error - " The wallet restored from your recovery phrase is empty. Please check your recovery phrase and attempt restoration again".

I’m afraid to reinstall Daedalus then something else happens and I lose my ada. Is there another option or should I just simply wait for an update?

[Edited by Leader to take out amount of holding]

Sorry you’ve not had an answer yet, you should try Telegram group