# Can't connect my ledger nano s with yoroi

**URL:** <https://forum.cardano.org/t/cant-connect-my-ledger-nano-s-with-yoroi/91191>\
**Category:** Community Technical Support\
**Created:** [7 January 2022 23:48 UTC](https://forum.cardano.org/t/cant-connect-my-ledger-nano-s-with-yoroi/91191 "2022-01-07T23:48:35Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![v21vicky](https://avatars.discourse-cdn.com/v4/letter/v/5e9695/32.png) [@v21vicky](https://forum.cardano.org/u/v21vicky)\
**Post date:** [7 January 2022 23:48 UTC](https://forum.cardano.org/t/cant-connect-my-ledger-nano-s-with-yoroi/91191/1 "2022-01-07T23:48:35Z")

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hi all. i got ledger nano s and its up to date. bit still can’t connect to yoroi wallet its just stays on connecting and never connects. what should i do can anyone help me with this please.

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**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\
**Post date:** [7 January 2022 23:55 UTC](https://forum.cardano.org/t/cant-connect-my-ledger-nano-s-with-yoroi/91191/2 "2022-01-07T23:55:06Z")

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try different browser, cable, etc … if still not working u can connect the ledger on [adalite.io](http://adalite.io) and perform transactions from there

Cheers,

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**Author:** ![HeptaSean](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/heptasean/32/82306_2.png) [@HeptaSean](https://forum.cardano.org/u/HeptaSean)\
**Post date:** [8 January 2022 00:36 UTC](https://forum.cardano.org/t/cant-connect-my-ledger-nano-s-with-yoroi/91191/3 "2022-01-08T00:36:03Z")

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Another simple check: Is the Cardano app _on the Ledger_ running? It needs to be active, so that Yoroi has something to connect to.

(This should also disconnect the Ledger from a perhaps running Ledger Live, but it’s a good idea to make sure Ledger Live is _not_ running – and there’s also no other application connecting to the Ledger and perhaps grabbing the USB connection, so Yoroi cannot get it.)

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**Author:** ![v21vicky](https://avatars.discourse-cdn.com/v4/letter/v/5e9695/32.png) [@v21vicky](https://forum.cardano.org/u/v21vicky)\
**Post date:** [8 January 2022 00:54 UTC](https://forum.cardano.org/t/cant-connect-my-ledger-nano-s-with-yoroi/91191/4 "2022-01-08T00:54:01Z")

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i tried adalite as well same problem

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**Author:** ![v21vicky](https://avatars.discourse-cdn.com/v4/letter/v/5e9695/32.png) [@v21vicky](https://forum.cardano.org/u/v21vicky)\
**Post date:** [8 January 2022 00:55 UTC](https://forum.cardano.org/t/cant-connect-my-ledger-nano-s-with-yoroi/91191/5 "2022-01-08T00:55:02Z")

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thanx for reply yes ada app on ledger is running and ledger live was off

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**Author:** ![v21vicky](https://avatars.discourse-cdn.com/v4/letter/v/5e9695/32.png) [@v21vicky](https://forum.cardano.org/u/v21vicky)\
**Post date:** [8 January 2022 01:01 UTC](https://forum.cardano.org/t/cant-connect-my-ledger-nano-s-with-yoroi/91191/6 "2022-01-08T01:01:49Z")

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i just tried on my mobile and its connected. any reason i can’t connect on my laptop? thanx

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**Author:** ![HeptaSean](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/heptasean/32/82306_2.png) [@HeptaSean](https://forum.cardano.org/u/HeptaSean)\
**Post date:** [8 January 2022 01:04 UTC](https://forum.cardano.org/t/cant-connect-my-ledger-nano-s-with-yoroi/91191/7 "2022-01-08T01:04:31Z")

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Some error with the USB port?

Probably, it’s Windows? On Linux, I would do `lsusb` to see if the computer even knows the device is there. On Windows, you can probably see that in the device manager or something like that.

Also the inevitable: Have you tried turning it off an on again? It being the computer.

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**Author:** ![v21vicky](https://avatars.discourse-cdn.com/v4/letter/v/5e9695/32.png) [@v21vicky](https://forum.cardano.org/u/v21vicky)\
**Post date:** [8 January 2022 01:17 UTC](https://forum.cardano.org/t/cant-connect-my-ledger-nano-s-with-yoroi/91191/8 "2022-01-08T01:17:46Z")

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i will try all the steps u mention. thanx for your help. im happy at least it work fine on mobile app.

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**Author:** ![Freddy1](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/freddy1/32/52713_2.png) [@Freddy1](https://forum.cardano.org/u/Freddy1)\
**Post date:** [8 January 2022 21:49 UTC](https://forum.cardano.org/t/cant-connect-my-ledger-nano-s-with-yoroi/91191/9 "2022-01-08T21:49:00Z")

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It seems there’s a bug that prevents yoroi to connect with ledger.

> <https://github.com/Emurgo/yoroi-frontend/issues/2466>
>
> When trying to connect a Ledger with a newly update firmware, Yoroi fails to est…ablish a connection. Before the firmware and app upgrade this was working.
> 
> On the Firefox console this error is shown.
> 
> \`\`\`js
> LedgerLocalizedError::convertToLocalizableError::error: {
> "fileName": "moz-extension://\<REDACTED\>/js/159.bundle.js",
> "lineNumber": 2,
> "columnNumber": 5498,
> "message": "Device app version unsupported. Please upgrade to 2.3.2."
> }
> \`\`\`
> On the GUI there only this message is shown "\`Something unexpected happened. Please retry\`".
> 
> \## Versions
> 
> \- Firefox: 93.0
> \- Yoroi extension: 4.7.400.0
> \- Ledger Nano X:
> - Secure Element: 2.0.0
> - Microcontroller: 2.28
> - Bootloader: 1.16
> - Cardano app: 3.0.0
> 
> \-----
> 
> \<small\>Edit: Same device works using adalite.io.\<small/\>

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<div class="post-metadata">

**Author:** ![HeptaSean](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/heptasean/32/82306_2.png) [@HeptaSean](https://forum.cardano.org/u/HeptaSean)\
**Post date:** [8 January 2022 23:38 UTC](https://forum.cardano.org/t/cant-connect-my-ledger-nano-s-with-yoroi/91191/10 "2022-01-08T23:38:10Z")

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> [@Freddy1](#):
>
> It seems there’s a bug that prevents yoroi to connect with ledger.

…, although this bug should be fixed since early December.

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<div class="post-metadata">

**Author:** ![Freddy1](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/freddy1/32/52713_2.png) [@Freddy1](https://forum.cardano.org/u/Freddy1)\
**Post date:** [9 January 2022 19:59 UTC](https://forum.cardano.org/t/cant-connect-my-ledger-nano-s-with-yoroi/91191/11 "2022-01-09T19:59:57Z")

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That’s intersting. Because it took so long for Daedalus to work, I tried yoroi and had the same problem. It simply didn’t connect to my ledger and it was like one week ago.
