# Created Yoroi trezor wallet but it is not showing in Trezor suite **URL:** \ **Category:** Community Technical Support\ **Created:** [25 June 2021 08:52 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556 "2021-06-25T08:52:39Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![JEV66](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@JEV66](https://forum.cardano.org/u/JEV66)\ **Post date:** [2 August 2021 18:55 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/21 "2021-08-02T18:55:16Z")
> [@ADA4Good](#): > > It most work. try another browser. so if you use edge, use chrome or firefox and try again. it will work. Chrome NO balance Edge NO balance Firefox NO balance So no luck. ---
**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\ **Post date:** [2 August 2021 18:59 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/22 "2021-08-02T18:59:19Z")
Hmmm, if u will go in trezor app u don’t have the option to deactivate the passphrase? To restore the trezor wallet: Open yoroi, add wallet (shelley era), connect trezor ---
**Author:** ![JEV66](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@JEV66](https://forum.cardano.org/u/JEV66)\ **Post date:** [2 August 2021 19:07 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/23 "2021-08-02T19:07:27Z")
> [@Alexd1985](#): > > if u will go in trezor app u don’t have the option to deactivate the passphrase? What app. trezor.wallet, trezor suit, [trezor.io](http://trezor.io) > [@Alexd1985](#): > > To restore the trezor wallet: > Open yoroi, add wallet (shelley era), connect trezor Done that been there no luck 0 balance Wallet addres is not the same ---
**Author:** ![ADA4Good](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/ada4good/32/39440_2.png) [@ADA4Good](https://forum.cardano.org/u/ADA4Good)\ **Post date:** [2 August 2021 19:08 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/24 "2021-08-02T19:08:58Z")
Double check to be 100% sure your trezor firmware is the newest ---
**Author:** ![JEV66](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@JEV66](https://forum.cardano.org/u/JEV66)\ **Post date:** [2 August 2021 19:12 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/25 "2021-08-02T19:12:09Z")
Thats when it went sour. I updated my Trezor t got an error. After that I updated again. Got my other crypto back but not my Cardano. Firmware: **2.4.1** Transport: **Bridge 2.0.27** Pin enabled: **Yes** Passphrase enabled: **No** ---
**Author:** ![ADA4Good](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/ada4good/32/39440_2.png) [@ADA4Good](https://forum.cardano.org/u/ADA4Good)\ **Post date:** [2 August 2021 19:15 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/26 "2021-08-02T19:15:22Z")
Check in trezor suite if your current firmware is the latest. Also, if you connect your trezor to [adalite.io](http://adalite.io) and it shows some transactions then you can be pretty sure you restored a wallet. If it is empty you either created a new wallet or used a passphrase. Finally could it be that you have 2 trezor wallets created and that you just restored the old one not the new one? ---
**Author:** ![ADA4Good](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/ada4good/32/39440_2.png) [@ADA4Good](https://forum.cardano.org/u/ADA4Good)\ **Post date:** [2 August 2021 19:16 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/27 "2021-08-02T19:16:19Z")
> [@JEV66](#): > > Firmware: **2.4.1** Yes this is most recent ---
**Author:** ![JEV66](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@JEV66](https://forum.cardano.org/u/JEV66)\ **Post date:** [2 August 2021 19:19 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/28 "2021-08-02T19:19:48Z")
> [@ADA4Good](#): > > Also, if you connect your trezor to [adalite.io](http://adalite.io) and it shows some transactions then you can be pretty sure you restored a wallet. If it is empty you either created a new wallet or used a passphrase. No transactions showing.and never used a passphrase. > [@ADA4Good](#): > > Finally could it be that you have 2 trezor wallets created and that you just restored the old one not the new one? How can I see that. ---
**Author:** ![ADA4Good](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/ada4good/32/39440_2.png) [@ADA4Good](https://forum.cardano.org/u/ADA4Good)\ **Post date:** [2 August 2021 19:28 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/29 "2021-08-02T19:28:16Z")
Ok you don’t see ada transactions and you never used a passphrase but you do see your other crypto right? If yes then i can think of anything else except you might have created 2 wallets? Can you remember? To be sure you do see your other crypto and can also send some somewhere without a passphrase? ---
**Author:** ![JEV66](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@JEV66](https://forum.cardano.org/u/JEV66)\ **Post date:** [2 August 2021 19:43 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/30 "2021-08-02T19:43:30Z")
> [@ADA4Good](#): > > Ok you don’t see ada transactions and you never used a passphrase but you do see your other crypto right? I see crypto on my Trezor T in the trezor suite. BTC, ETH and other but no ADA I do not remember making two wallets. I know the Trezor adres of the wallet I send the ADA too. I shows in Yoroi app but I can not reproduce it with my Trezor T There used to be 2 wallets in the Yoroi app but not anymore. Just the standard ADA wallet with 0 balance with a transaction transferring the balance to another wallet. ---
**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\ **Post date:** [2 August 2021 19:45 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/31 "2021-08-02T19:45:16Z")
Then… it means u used another (wrong) seed words to restore the trezor PS: to deactivate passphrase : - [trezor.io](http://trezor.io) - advance ---
**Author:** ![JEV66](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@JEV66](https://forum.cardano.org/u/JEV66)\ **Post date:** [2 August 2021 19:46 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/32 "2021-08-02T19:46:42Z")
> [@Alexd1985](#): > > Then… it means u used another (wrong) seed words to restore the trezor Impossible then I would have lost my other crypto and they are still there. ---
**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\ **Post date:** [2 August 2021 19:47 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/33 "2021-08-02T19:47:19Z")
Then it must be the passphrase ---
**Author:** ![ADA4Good](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/ada4good/32/39440_2.png) [@ADA4Good](https://forum.cardano.org/u/ADA4Good)\ **Post date:** [2 August 2021 19:55 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/34 "2021-08-02T19:55:48Z")
> [@JEV66](#): > > Impossible then I would have lost my other crypto and they are still there. this is correct. ---
**Author:** ![ADA4Good](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/ada4good/32/39440_2.png) [@ADA4Good](https://forum.cardano.org/u/ADA4Good)\ **Post date:** [2 August 2021 20:00 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/35 "2021-08-02T20:00:33Z")
> [@JEV66](#): > > I know the Trezor adres of the wallet I send the ADA too. I shows in Yoroi app but I can not reproduce it with my Trezor T > > There used to be 2 wallets in the Yoroi app but not anymore. Just the standard ADA wallet with 0 balance with a transaction transferring the balance to another wallet. Maybe this is the explanation. Maybe your ada never was on your Trezor wallet but on your non-trezo wallet? Since you say there were 2 wallets. If you ever had 2 wallets in yoroi then you must have created a non trezor wallet and you must have received the recovery phrase for that wallet. Maybe your ada is on that one? Rings a bell? ---
**Author:** ![JEV66](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@JEV66](https://forum.cardano.org/u/JEV66)\ **Post date:** [2 August 2021 20:10 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/36 "2021-08-02T20:10:54Z")
I transferred the ADA from the non Trezor wallet to the Trezor wallet. See my first post in this thread. The non-trezor wallet has 0 balance (Because I trensferred it to the Trezor wallet)and the Trezor wallet is not showing. It was showing before after I just created it. About 6 weeks ago. But not anymore. ANd I think it has something to do with the firmware upgrade on my Trezor T ---
**Author:** ![JEV66](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@JEV66](https://forum.cardano.org/u/JEV66)\ **Post date:** [2 August 2021 20:19 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/37 "2021-08-02T20:19:51Z")
Time to go to sleep. Another day tomorrow. Thanks for your help. ---
**Author:** ![JEV66](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@JEV66](https://forum.cardano.org/u/JEV66)\ **Post date:** [3 August 2021 18:44 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/38 "2021-08-03T18:44:07Z")
Ok thinking of downgrading the firmware of my Trezor T. And see if that brings back my ADA. ---
**Author:** ![ADA4Good](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/ada4good/32/39440_2.png) [@ADA4Good](https://forum.cardano.org/u/ADA4Good)\ **Post date:** [3 August 2021 19:00 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/39 "2021-08-03T19:00:15Z")
I hope it works. 🙏 Maybe try contacting trezor support as well ---
**Author:** ![JEV66](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@JEV66](https://forum.cardano.org/u/JEV66)\ **Post date:** [3 August 2021 19:03 UTC](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556/40 "2021-08-03T19:03:32Z")
> [@ADA4Good](#): > > Maybe try contacting trezor support as well Already extended my post on their forum. Will keep everybody advised of my progress. [Previous page](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556.md?page=1) [Next page](https://forum.cardano.org/t/created-yoroi-trezor-wallet-but-it-is-not-showing-in-trezor-suite/65556.md?page=3)