# Failed Transaction Submit

**URL:** <https://forum.cardano.org/t/failed-transaction-submit/66400>\
**Category:** Operate a Stake Pool\
**Created:** [5 July 2021 22:39 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400 "2021-07-05T22:39:23Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\
**Post date:** [5 July 2021 22:39 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/1 "2021-07-05T22:39:23Z")

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Both my relay and block producer are stucking saying “starting…”  
I retired my stake pool and am attempting to pull out my funds but am having no luck. I have submitted multiple transactions that said they were submitted successfully but never went through. I have been following the coin cashew guide for everything. I believe getting my nodes fully synced and started would solve my problem. If anyone has any advice for me that would be appreciated as I need to remove this money ASAP.

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<div class="post-metadata">

**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\
**Post date:** [5 July 2021 22:47 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/2 "2021-07-05T22:47:17Z")

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ok, type for producer  
sudo systemctl status cardano-node  
journalctl -e -f -u cardano-node

show me the output

then go inside producer topology file, delete the relay from there and add:

```auto
{
  "Producers": [
    {
      "addr": "relays-new.cardano-mainnet.iohk.io",
      "port": 3001,
      "valency": 2
    }
  ]
}

```

save the file and restart the node  
sudo systemctl restart cardano-node  
wait more minutes and check again in glive

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<div class="post-metadata">

**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\
**Post date:** [5 July 2021 23:03 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/3 "2021-07-05T23:03:17Z")

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![Screen Shot 2021-07-05 at 5.52.32 PM](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/d/f/df12911fdc2fe5c416d9247678be8a7b8f649af3.png)

Followed second steps too and now it says connection to node lost when i run glive

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<div class="post-metadata">

**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\
**Post date:** [5 July 2021 23:06 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/4 "2021-07-05T23:06:31Z")

</div>

ok, then delete the iohk servers from topology file and add my relay, but try to replace the characters " (write them from your keyboard)… if u are copy paste from forum the format will be changed

{  
“Producers”: [  
{  
“addr”: “161.97.108.250”,  
“port”: 6000,  
“valency”: 1  
}  
]  
}

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<div class="post-metadata">

**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\
**Post date:** [5 July 2021 23:19 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/5 "2021-07-05T23:19:43Z")

</div>

Ran the command:  
cat \> $NODE\_HOME/${NODE\_CONFIG}-topology.json \<\<

```auto
EOF 
 {
    “Producers”: [
      {
        “addr”: “161.97.108.250”,
        “port”: 6000,
        “valency”: 1
      }
    ]
  }
EOF

```

Live view now opens but still shows starting…

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<div class="post-metadata">

**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\
**Post date:** [5 July 2021 23:26 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/6 "2021-07-05T23:26:03Z")

</div>

ok, wait more time, the node was offline

type top  
do you see the CPU ~100% for cardano-node process? if yes it means it’s syncing right now

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<div class="post-metadata">

**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\
**Post date:** [5 July 2021 23:32 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/7 "2021-07-05T23:32:20Z")

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the top command didnt show any cardano-node process  
also the bp says “relay” in glive

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<div class="post-metadata">

**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\
**Post date:** [5 July 2021 23:35 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/8 "2021-07-05T23:35:24Z")

</div>

ok, it’s started already? it is synced in glive? if yes you can try again to perform the transactions… you don’t need to run it as a Producer

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<div class="post-metadata">

**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\
**Post date:** [5 July 2021 23:36 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/9 "2021-07-05T23:36:30Z")

</div>

uptime is almost 15 minutes, still “starting…” and still thinks it’s a relay

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<div class="post-metadata">

**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\
**Post date:** [5 July 2021 23:37 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/10 "2021-07-05T23:37:45Z")

</div>

aa ok, it’s normal then… wait for the node to start

try again journalctl -e -f -u cardano-node

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<div class="post-metadata">

**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\
**Post date:** [5 July 2021 23:42 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/11 "2021-07-05T23:42:09Z")

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![Screen Shot 2021-07-05 at 6.40.04 PM](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/f/e/fe8f27ef577d84ef890d62e7f833f40977f9d37b.png)

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<div class="post-metadata">

**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\
**Post date:** [5 July 2021 23:43 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/12 "2021-07-05T23:43:46Z")

</div>

ok, show me a capture with the topology file please

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<div class="post-metadata">

**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\
**Post date:** [5 July 2021 23:49 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/13 "2021-07-05T23:49:00Z")

</div>

![Screen Shot 2021-07-05 at 6.48.28 PM](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/4/3/43cfc62e9378de1b0f02395ba17e0c9496703611.png)

Topology file and top command

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<div class="post-metadata">

**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\
**Post date:** [6 July 2021 00:01 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/14 "2021-07-06T00:01:36Z")

</div>

ok, and if u type sudo systemctl status cardano-node

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<div class="post-metadata">

**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\
**Post date:** [6 July 2021 00:02 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/15 "2021-07-06T00:02:38Z")

</div>

![Screen Shot 2021-07-05 at 7.02.25 PM](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/c/9/c94ed1ab9ce0faa1c221655e8e53a753fda3e2cd.png)

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<div class="post-metadata">

**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\
**Post date:** [6 July 2021 00:04 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/16 "2021-07-06T00:04:52Z")

</div>

ok, wait more time and check again the command, see if the uptime will reset

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<div class="post-metadata">

**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\
**Post date:** [6 July 2021 00:22 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/17 "2021-07-06T00:22:37Z")

</div>

I am concerned that the cpu utilization is so low, I would think that itd be using more power if it is doing anything at all.

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<div class="post-metadata">

**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\
**Post date:** [6 July 2021 00:23 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/18 "2021-07-06T00:23:41Z")

</div>

yeah, when you press top you should see the cardano-node process over there

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<div class="post-metadata">

**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\
**Post date:** [6 July 2021 00:30 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/19 "2021-07-06T00:30:41Z")

</div>

On my relay cardano-node process shows up at 100% but on my block producer I have nothing  
when i restart node it shows up and then goes away

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<div class="post-metadata">

**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\
**Post date:** [6 July 2021 00:32 UTC](https://forum.cardano.org/t/failed-transaction-submit/66400/20 "2021-07-06T00:32:51Z")

</div>

type again sudo systemctl status cardano-node on producer, what is the uptime?

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