# Inability to get my funds in my crypto wallet

**URL:** <https://forum.cardano.org/t/inability-to-get-my-funds-in-my-crypto-wallet/127728>\
**Category:** Community Technical Support\
**Created:** [14 February 2024 17:21 UTC](https://forum.cardano.org/t/inability-to-get-my-funds-in-my-crypto-wallet/127728 "2024-02-14T17:21:54Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Rohit\_Patial](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/rohit_patial/32/74778_2.png) [@Rohit\_Patial](https://forum.cardano.org/u/Rohit_Patial)\
**Post date:** [14 February 2024 17:21 UTC](https://forum.cardano.org/t/inability-to-get-my-funds-in-my-crypto-wallet/127728/1 "2024-02-14T17:21:55Z")

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Pardon me for my mistake if I may commit any .

Hello Sir , I want to draw your attention to a transaction of mine which was conducted from Binance exchange to my trust wallet through cardano network. While transferring my funds from binance to cardano in my trust wallet I provided the cardano network address but to my display the tokens sent from Binance did not land in my trust wallet and were rather shifted to controlled stake key wallet address. I was aware of this till I went through cardano scan to verify my transaction details . Can anyone plz guide me through the process of recieving my tokens to my wallet address instead of being held in that controlled stake key. Thanks in advance for the help . Regards Rohit Patial

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**Author:** ![Zyroxa](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/zyroxa/32/17790_2.png) [@Zyroxa](https://forum.cardano.org/u/Zyroxa)\
**Post date:** [14 February 2024 17:22 UTC](https://forum.cardano.org/t/inability-to-get-my-funds-in-my-crypto-wallet/127728/2 "2024-02-14T17:22:56Z")

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Can you please post the transaction id?

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**Author:** ![Rohit\_Patial](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/rohit_patial/32/74778_2.png) [@Rohit\_Patial](https://forum.cardano.org/u/Rohit_Patial)\
**Post date:** [14 February 2024 18:00 UTC](https://forum.cardano.org/t/inability-to-get-my-funds-in-my-crypto-wallet/127728/3 "2024-02-14T18:00:57Z")

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Sure Sir ,  
This is my transaction Id  
ff05c29e1c0b5770701981911f8f1013eb8ef5083b195e8a18d2c18528eb6ca5

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**Author:** ![HeptaSean](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/heptasean/32/82306_2.png) [@HeptaSean](https://forum.cardano.org/u/HeptaSean)\
**Post date:** [14 February 2024 18:03 UTC](https://forum.cardano.org/t/inability-to-get-my-funds-in-my-crypto-wallet/127728/4 "2024-02-14T18:03:03Z")

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> [@Rohit\_Patial](#):
>
> and were rather shifted to controlled stake key wallet address. I was aware of this till I went through cardano scan to verify my transaction details .

Tokens cannot be “shifted” to a stake key/address. Almost all addresses in wallet apps always _belong_ to a stake and that is what Cardanoscan displays. So, that is _not_ the reason you can’t see them in your wallet app.

If Cardanoscan shows them on your stake address that is already a good sign. Probably the wallet app only has some synchronisation issues or something like that. Which wallet app is it?

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**Author:** ![Rohit\_Patial](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/rohit_patial/32/74778_2.png) [@Rohit\_Patial](https://forum.cardano.org/u/Rohit_Patial)\
**Post date:** [14 February 2024 18:04 UTC](https://forum.cardano.org/t/inability-to-get-my-funds-in-my-crypto-wallet/127728/5 "2024-02-14T18:04:31Z")

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It’s trust wallet Sir …Even though I have made a transaction through the Cardano chain network itself still it is stuck there …

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**Author:** ![HeptaSean](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/heptasean/32/82306_2.png) [@HeptaSean](https://forum.cardano.org/u/HeptaSean)\
**Post date:** [14 February 2024 18:12 UTC](https://forum.cardano.org/t/inability-to-get-my-funds-in-my-crypto-wallet/127728/6 "2024-02-14T18:12:51Z")

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Trust wallet is famous for not being very reliable regarding Cardano.

> [@Rohit\_Patial](#):
>
> This is my transaction Id  
> ff05c29e1c0b5770701981911f8f1013eb8ef5083b195e8a18d2c18528eb6ca5

This transaction is not stuck. That transaction has some outputs to different users (as is usual for withdrawals from exchanges). Is this one yours?  
[https://adastat.net/addresses/addr1qyrkhcm9cev64ue4tvmqwljgn0ae37tux0588krahds4qedpthvmxgppsmu32t48y45zplvere80tt6t9prs4x6srgdszs56uy](https://adastat.net/addresses/addr1qyrkhcm9cev64ue4tvmqwljgn0ae37tux0588krahds4qedpthvmxgppsmu32t48y45zplvere80tt6t9prs4x6srgdszs56uy)

You can try to restore the wallet in another wallet app with your 12 word seed phrase. I’d recommend Eternl or Typhon. Links to their sites can be found on [https://cardano.org/what-is-ada/#wallets](https://cardano.org/what-is-ada/#wallets).

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**Author:** ![Rohit\_Patial](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/rohit_patial/32/74778_2.png) [@Rohit\_Patial](https://forum.cardano.org/u/Rohit_Patial)\
**Post date:** [14 February 2024 18:13 UTC](https://forum.cardano.org/t/inability-to-get-my-funds-in-my-crypto-wallet/127728/7 "2024-02-14T18:13:50Z")

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Yes Sir that is my ADA wallet address for receiving the tokens in the trust wallet app. Will transferring my wallet to another wallet help me get my coins? What if I again move back to my trust wallet after closing the newly created cardano wallet. Will the coins show in my trust wallet again ?

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**Author:** ![HeptaSean](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/heptasean/32/82306_2.png) [@HeptaSean](https://forum.cardano.org/u/HeptaSean)\
**Post date:** [14 February 2024 18:26 UTC](https://forum.cardano.org/t/inability-to-get-my-funds-in-my-crypto-wallet/127728/8 "2024-02-14T18:26:18Z")

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The ADA _are_ in your wallet.

A wallet is on the blockchain. It is (mostly) _independent_ of the wallet app you use.

You do not have to create a _new_ wallet or _move_ anything. You can just import the _same_ wallet in another wallet app.

And you will have to do that as long as Trust wallet does not synchronise properly. You cannot move or access the ADA unless either Trust wallet synchronises what is already reality on the blockchain or you use another wallet app to control that same wallet.

If you want, you can also wait if Trust wallet will finally start to work again. As you can see on Adastat and Cardanoscan, your ADA are fine. But I would really advise against using Trust wallet for Cardano.

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**Author:** ![Rohit\_Patial](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/rohit_patial/32/74778_2.png) [@Rohit\_Patial](https://forum.cardano.org/u/Rohit_Patial)\
**Post date:** [14 February 2024 18:29 UTC](https://forum.cardano.org/t/inability-to-get-my-funds-in-my-crypto-wallet/127728/9 "2024-02-14T18:29:08Z")

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I am highly obliged for the prompt response given to my query . I would take care not to undertake any cardano transaction with trust wallet hereafter .  
Regards Dr Rohit Patial
