# Log Error With Topology Updated **URL:** \ **Category:** Setup a Stake Pool\ **Created:** [31 January 2021 16:00 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914 "2021-01-31T16:00:57Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\ **Post date:** [31 January 2021 16:00 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/1 "2021-01-31T16:00:57Z")
I am having an error in the logs when topology updater runs. { “resultcode”: “403”, “datetime”:“2021-01-31 15:22:04”, “clientIp”: “65.52.18.195”, “iptype”: 4, “msg”: “glad you want to stay with us, but please check and enable your IP:port reachability” } I found a post referring to the firewall, which I fixed and restarted the node. Still no luck. Also port forwarding is setup on both block producer and relay. Additionally my relay does not show up on [https://explorer.mainnet.cardano.org/relays/topology.json](https://explorer.mainnet.cardano.org/relays/topology.json) ---
**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\ **Post date:** [31 January 2021 16:21 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/2 "2021-01-31T16:21:19Z")
Check the port, it seems to be closed (perhaps u have aditional fw in cloud); this log is from relay right? Both are running on the same server? What port do u set for relay? Cheers, ---
**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\ **Post date:** [31 January 2021 17:04 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/3 "2021-01-31T17:04:43Z")
Ports 6000 and 3001 are open in cloud and firewall is off to test if that is the problem. Yes this log is on the relay. They’re cloud servers running on the same network. BP and Relay are communicating fine though relay only has 1 peer in. ---
**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\ **Post date:** [31 January 2021 17:41 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/4 "2021-01-31T17:41:32Z")
> [@kyle\_tap](#): > > 65.52.18.195 Both ports are closed in fw ![image](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/0/b/0bb794e73197d7fe39b8ce05cfc150498fd3386d.jpeg) ![image](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/1/c/1ce33fb29b3e080af3a17a57adcda961f2ffa21d.jpeg) Check your cloud fw, u should add a rule 0.0.0.0/0 to allow all trafic to specific port Cheers, ---
**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\ **Post date:** [31 January 2021 19:11 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/5 "2021-01-31T19:11:24Z")
Got it, I was able to open port 6000 on the cloud fw, for some reason 3001 was opened but isnt showing it was opened, Im using microsoft azure. Any ideas ---
**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\ **Post date:** [31 January 2021 19:19 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/6 "2021-01-31T19:19:42Z")
> [@kyle\_tap](#): > > 65.52.18.195 What port are u using for relay 6000 or 3001? ---
**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\ **Post date:** [31 January 2021 19:39 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/8 "2021-01-31T19:39:03Z")
Both 3001 to talk to relay node network and 6000 between my BP node ---
**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\ **Post date:** [31 January 2021 19:40 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/9 "2021-01-31T19:40:40Z")
I don’t get it… what port did u seted in env file for relay… or what port are u using when u start the relay (in case u don’t have the env file)? I see port 6000 open and 3001 still closed… please check again the port 3001. What is your pool ticker? ---
**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\ **Post date:** [31 January 2021 19:43 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/10 "2021-01-31T19:43:35Z")
my CNODE port in env file is 6000 ![BP1](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/8/5/85b0f0f3a5baf875d92fca24a03e290e5473c98d.png) ![Relay1](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/6/a/6afc09b1c97bcd01f629a9ddf400ad7276762e55.png) Also here is the 2 live views of my nodes incase that helps ---
**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\ **Post date:** [31 January 2021 19:44 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/11 "2021-01-31T19:44:26Z")
Ok, so for relay u are using 6000, great now it shows open, wait for the next topology run and check the logs again… should be fine now What is ur pool ticker? ---
**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\ **Post date:** [31 January 2021 19:46 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/12 "2021-01-31T19:46:33Z")
Got it thank you! Pool ticker is TAPIA ---
**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\ **Post date:** [31 January 2021 19:50 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/13 "2021-01-31T19:50:01Z")
Ok, let me know the status ---
**Author:** ![kyle\_tap](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kyle\_tap](https://forum.cardano.org/u/kyle_tap)\ **Post date:** [3 February 2021 23:49 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/14 "2021-02-03T23:49:38Z")
Sorry for the late response, pool shows up on adapools and yoroi though it isn’t showing on daedulus or pooltools ---
**Author:** ![riverpoolcrypto](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/riverpoolcrypto/32/23915_2.png) [@riverpoolcrypto](https://forum.cardano.org/u/riverpoolcrypto)\ **Post date:** [15 March 2021 11:11 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/15 "2021-03-15T11:11:34Z")
Hey, We are experiencing the same issue here but our ports appear to be open. Out topology updater gives the following result: { “resultcode”: “403”, “datetime”:“2021-03-15 10:53:00”, “clientIp”: “3.16.55.22”, “iptype”: 4, “msg”: “glad you want to stay with us, but please check and enable your IP:port reachability” } But when we check for port availability we get: ![Captura de ecrã 2021-03-15, às 11.03.52](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/0/e/0ec7dc3d8ad7cadf83162c07bb889e4093ea5180.png) We’re reaching out to other relays but we don’t have any inbound records other than our BP. Any ideas on how to solve it? Many thanks in advance. ---
**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\ **Post date:** [15 March 2021 11:14 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/16 "2021-03-15T11:14:27Z")
sudo ufw status… did u opened the port 3001 for all incoming connections right? ---
**Author:** ![riverpoolcrypto](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/riverpoolcrypto/32/23915_2.png) [@riverpoolcrypto](https://forum.cardano.org/u/riverpoolcrypto)\ **Post date:** [15 March 2021 11:37 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/17 "2021-03-15T11:37:54Z")
Hey @Alexd1985 ! Yes, it is open. This is running in the cloud so I don’t have root privilege to run “ufw” but I’ve opened 3001 to all incoming connections, but it is still not receiving any. ---
**Author:** ![riverpoolcrypto](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/riverpoolcrypto/32/23915_2.png) [@riverpoolcrypto](https://forum.cardano.org/u/riverpoolcrypto)\ **Post date:** [15 March 2021 11:39 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/18 "2021-03-15T11:39:18Z")
I’ve just launched a new instance to check if it reaches the first one ---
**Author:** ![BeehiveStakingPool](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/beehivestakingpool/32/30636_2.png) [@BeehiveStakingPool](https://forum.cardano.org/u/BeehiveStakingPool)\ **Post date:** [23 March 2021 18:18 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/19 "2021-03-23T18:18:08Z")
Hi, my relay is getting the same message as well. The port checks open. It’s a ‘green check-mark’ on [Adapools.org](http://Adapools.org) relay. Processes TX is moving, as well as Mempool Any recommendation? thanks ---
**Author:** ![keltxo](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/keltxo/32/30466_2.png) [@keltxo](https://forum.cardano.org/u/keltxo)\ **Post date:** [24 March 2021 04:59 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/20 "2021-03-24T04:59:17Z")
Maybe you could check your pool is this site–\> [https://pool.vet](https://pool.vet) If you have a bad configuration you will see the problem in the website. Good luck! ---
**Author:** ![BeehiveStakingPool](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/beehivestakingpool/32/30636_2.png) [@BeehiveStakingPool](https://forum.cardano.org/u/BeehiveStakingPool)\ **Post date:** [24 March 2021 12:52 UTC](https://forum.cardano.org/t/log-error-with-topology-updated/45914/21 "2021-03-24T12:52:22Z")
Thank you! this is a great tool [Next page](https://forum.cardano.org/t/log-error-with-topology-updated/45914.md?page=2)