# Missin ADA after restoring the wallet

**URL:** <https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954>\
**Category:** Community Technical Support\
**Tags:** daedalus\
**Created:** [25 March 2018 02:36 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954 "2018-03-25T02:36:26Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![oldnobody](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@oldnobody](https://forum.cardano.org/u/oldnobody)\
**Post date:** [7 April 2018 07:39 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/21 "2018-04-07T07:39:13Z")

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yes I tried that already two times, I am on the latest wallet.  
the address is the same, but it is shown as unused in the wallet.  
sooo, what to do with no reply from support?

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**Author:** ![Adafans\_io](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/adafans_io/32/2381_2.png) [@Adafans\_io](https://forum.cardano.org/u/Adafans_io)\
**Post date:** [7 April 2018 07:40 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/22 "2018-04-07T07:40:10Z")

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You updated the wallet, and already synced from 0 - 2 times?

> [@oldnobody](#):
>
> but it is shown as unused in the wallet

i am not sure i understand this…

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**Author:** ![oldnobody](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@oldnobody](https://forum.cardano.org/u/oldnobody)\
**Post date:** [7 April 2018 07:42 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/23 "2018-04-07T07:42:47Z")

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I deleted the db folder two times since this issue occurred in January, I am on the latest wallet that released today (or yesterday?)

in the wallet there is an option to “hide used” addresses, pressing it will not hide this address.

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**Author:** ![Adafans\_io](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/adafans_io/32/2381_2.png) [@Adafans\_io](https://forum.cardano.org/u/Adafans_io)\
**Post date:** [7 April 2018 07:43 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/24 "2018-04-07T07:43:31Z")

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> [@oldnobody](#):
>
> , I am on the latest wallet that released today (or yesterday?)

Delete the DB now after the update and sync from 0

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**Author:** ![Adafans\_io](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/adafans_io/32/2381_2.png) [@Adafans\_io](https://forum.cardano.org/u/Adafans_io)\
**Post date:** [7 April 2018 07:44 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/25 "2018-04-07T07:44:28Z")

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> [@oldnobody](#):
>
> pressing it will not hide this address

Works for me…😃

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**Author:** ![oldnobody](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@oldnobody](https://forum.cardano.org/u/oldnobody)\
**Post date:** [7 April 2018 07:44 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/26 "2018-04-07T07:44:49Z")

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yeah I can try that. what do you think about the first transaction, the fact that my amount is not in the total output sum?

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**Author:** ![Adafans\_io](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/adafans_io/32/2381_2.png) [@Adafans\_io](https://forum.cardano.org/u/Adafans_io)\
**Post date:** [7 April 2018 07:45 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/27 "2018-04-07T07:45:48Z")

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> [@oldnobody](#):
>
> the fact that my amount is not in the total output sum?

It could have something to do with the address/wallet architecture… you should see the “whole” amount if the wallet is synced

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<div class="post-metadata">

**Author:** ![oldnobody](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@oldnobody](https://forum.cardano.org/u/oldnobody)\
**Post date:** [7 April 2018 07:46 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/28 "2018-04-07T07:46:34Z")

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I mean in the explorer, it only shows the other transaction in the sum.  
ah, I see what you mean

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<div class="post-metadata">

**Author:** ![oldnobody](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@oldnobody](https://forum.cardano.org/u/oldnobody)\
**Post date:** [7 April 2018 07:55 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/29 "2018-04-07T07:55:05Z")

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but in the second transaction from April, the amount from my address is in the total output sum, and also not in the wallet 🤔

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<div class="post-metadata">

**Author:** ![Adafans\_io](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/adafans_io/32/2381_2.png) [@Adafans\_io](https://forum.cardano.org/u/Adafans_io)\
**Post date:** [7 April 2018 07:57 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/30 "2018-04-07T07:57:43Z")

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This is getting confusing… Try syncing from 0 please

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**Author:** ![\_ilap](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/_ilap/32/80886_2.png) [@\_ilap](https://forum.cardano.org/u/_ilap)\
**Post date:** [7 April 2018 10:02 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/31 "2018-04-07T10:02:24Z")

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A cannot see any issues w/ these transactions

The inputs (from addresses) the 514K and the 26m ones seem to me exchange addresses and those two transactions you pointed out are legit.  
I assume your address is the following, which has two valid transactions, probably from some exchanges: [https://cardanoexplorer.com/address/DdzFFzCqrht5jVebieUfd4oJLwkmG8n7pGTAqHYsYCwWZ6qNkykZ4eCJTM54hkSzhjTMfzZ8naWHqdRLMHMTkt9xWP9TJqUWy6gWadzJ](https://cardanoexplorer.com/address/DdzFFzCqrht5jVebieUfd4oJLwkmG8n7pGTAqHYsYCwWZ6qNkykZ4eCJTM54hkSzhjTMfzZ8naWHqdRLMHMTkt9xWP9TJqUWy6gWadzJ)

These, probably, “exchange” transactions are legit:

1. use all the balance from the input (source address, the old utxo)
2. put every outgoing small transactions + one privileged one (the utxo, new address for the same wallet) into the outputs.
3. do the one big transaction.  
Therefore, the from address (input) will have 0 balance, as a new address is generated for the utxo.

Are you playing /w us or what’s the issue?

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<div class="post-metadata">

**Author:** ![oldnobody](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@oldnobody](https://forum.cardano.org/u/oldnobody)\
**Post date:** [7 April 2018 10:43 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/32 "2018-04-07T10:43:13Z")

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ok I did the re-sync from 0 with the new version, nothing changed.

> [@\_ilap](#):
>
> Are you playing /w us or what’s the issue?

the issue is that these two transactions do not show in the wallet.

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<div class="post-metadata">

**Author:** ![\_ilap](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/_ilap/32/80886_2.png) [@\_ilap](https://forum.cardano.org/u/_ilap)\
**Post date:** [7 April 2018 11:18 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/33 "2018-04-07T11:18:52Z")

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> [@\_ilap](#):
>
> DdzFFzCqrht5jVebieUfd4oJLwkmG8n7pGTAqHYsYCwWZ6qNkykZ4eCJTM54hkSzhjTMfzZ8naWHqdRLMHMTkt9xWP9TJqUWy6gWadzJ

Can you see this above address in your Daedalus → Main or any Wallet → Receive → Generated addresses (click on “show used” if it’s shown)?

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<div class="post-metadata">

**Author:** ![oldnobody](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@oldnobody](https://forum.cardano.org/u/oldnobody)\
**Post date:** [8 April 2018 04:18 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/34 "2018-04-08T04:18:44Z")

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Yes this is the address in my receive tab, and under “Generated addresses” it is not shown as used, not greyed out.

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<div class="post-metadata">

**Author:** ![Adafans\_io](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/adafans_io/32/2381_2.png) [@Adafans\_io](https://forum.cardano.org/u/Adafans_io)\
**Post date:** [8 April 2018 05:12 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/35 "2018-04-08T05:12:09Z")

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> [@oldnobody](#):
>
> Yes this is the address in my receive tab, and under “Generated addresses” it is not shown as used, not greyed out.

[https://cardanoexplorer.com/address/DdzFFzCqrht74nbw1LWAXHt5KPH5LYPJE8WRDF6wUzfaRWGTn8QeAo6jEbH2f413mzibZL3VstDmaj8XRyQH9CCZ8zVBab6P6n6yscmH](https://cardanoexplorer.com/address/DdzFFzCqrht74nbw1LWAXHt5KPH5LYPJE8WRDF6wUzfaRWGTn8QeAo6jEbH2f413mzibZL3VstDmaj8XRyQH9CCZ8zVBab6P6n6yscmH)

hmmm … why are theree two tx , one at 04/02/2018 **03:41:51** and then again at /02/2018 **03:42:11**?

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<div class="post-metadata">

**Author:** ![oldnobody](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@oldnobody](https://forum.cardano.org/u/oldnobody)\
**Post date:** [8 April 2018 05:14 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/36 "2018-04-08T05:14:35Z")

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not sure I understand what you mean…

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<div class="post-metadata">

**Author:** ![Adafans\_io](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/adafans_io/32/2381_2.png) [@Adafans\_io](https://forum.cardano.org/u/Adafans_io)\
**Post date:** [8 April 2018 05:48 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/37 "2018-04-08T05:48:59Z")

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> [@oldnobody](#):
>
> not sure I understand what you mean…

If we check the address above. We can see 2 transactions -  
Transactions 2

tx1 (04/02/2018 03:41:51)  
[https://cardanoexplorer.com/tx/ee1521104841d7fbfd6059a46aa9f9f9f23018df0069edc2f118bb814e7c1882](https://cardanoexplorer.com/tx/ee1521104841d7fbfd6059a46aa9f9f9f23018df0069edc2f118bb814e7c1882)

tx2 (04/02/2018 03:42:11) In 20 seconds after the first tx  
[https://cardanoexplorer.com/tx/026c28fb95cb2469b91e19c9a6713ebb34569c683727756cb5e89f5a550de50f](https://cardanoexplorer.com/tx/026c28fb95cb2469b91e19c9a6713ebb34569c683727756cb5e89f5a550de50f)

Can you confirm you made the send transaction?

This one - 026c28fb95cb2469b91e19c9a6713ebb34569c683727756cb5e89f5a550de50f  
Can you look in Tx history in Daedalus?

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<div class="post-metadata">

**Author:** ![oldnobody](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@oldnobody](https://forum.cardano.org/u/oldnobody)\
**Post date:** [8 April 2018 06:14 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/38 "2018-04-08T06:14:43Z")

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sorry I don’t get what you mean but please let me explain once more in more detail.

I have made two transactions from binance to Daedalus to the same address generated by Daedalus. The address in Daedalus is:  
DdzFFzCqrht5jVebieUfd4oJLwkmG8n7pGTAqHYsYCwWZ6qNkykZ4eCJTM54hkSzhjTMfzZ8naWHqdRLMHMTkt9xWP9TJqUWy6gWadzJ

The first transaction, sending ADA on January 18:  
…  
nothing arrives in the wallet, I contact support on the same day and get one reply saying that they will either contact me or update the FAQ. that was all I ever got from support. I have send screenshots, logs, txid, all info I have.

The second transaction, I thought to give it one more try after getting no reply from IOHK for 2 month and I send ADA to the same address on April 2nd. Thought maybe it will flush the first transaction thru 🙂  
…  
again nothing arrives in the wallet.  
now I have updated the wallet everytime there was an update, deleted the db folder, let it sync again from 0, nothing changed.  
…

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<div class="post-metadata">

**Author:** ![vantuz-subhuman](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/vantuz-subhuman/32/3976_2.png) [@vantuz-subhuman](https://forum.cardano.org/u/vantuz-subhuman)\
**Post date:** [8 April 2018 06:28 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/39 "2018-04-08T06:28:04Z")

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> [@oldnobody](#):
>
> I have made two transactions from binance to Daedalus to the same address generated by Daedalus. The address in Daedalus is:
> 
> DdzFFzCqrht5jVebieUfd4oJLwkmG8n7pGTAqHYsYCwWZ6qNkykZ4eCJTM54hkSzhjTMfzZ8naWHqdRLMHMTkt9xWP9TJqUWy6gWadzJ

Hello! Can you please post here all three receiving addresses in text? Thank you.

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<div class="post-metadata">

**Author:** ![oldnobody](https://avatars.discourse-cdn.com/v4/letter/o/c68b51/32.png) [@oldnobody](https://forum.cardano.org/u/oldnobody)\
**Post date:** [8 April 2018 06:29 UTC](https://forum.cardano.org/t/missin-ada-after-restoring-the-wallet/9954/40 "2018-04-08T06:29:20Z")

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do you mean the other two that worked last year?

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