# My Cardano Funds are missing. Please Help

**URL:** <https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697>\
**Category:** Community Technical Support\
**Tags:** cardano\
**Created:** [28 February 2022 21:30 UTC](https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697 "2022-02-28T21:30:59Z")\
**Posts on this page:** 12\
**Page:** 2

<div class="post-metadata">

**Author:** ![HeptaSean](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/heptasean/32/82306_2.png) [@HeptaSean](https://forum.cardano.org/u/HeptaSean)\
**Post date:** [1 March 2022 15:24 UTC](https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697/22 "2022-03-01T15:24:43Z")

</div>

> [@Asa\_Dieudonne](#):
>
> yoroi support maybe on Instagram or Facebook?

Yoroi doesn’t do support over Instagram or Facebook. Those are nearly 100% scammers. They just do support via their Website.

And this thread is about Daedalus. …

---

<div class="post-metadata">

**Author:** ![emersoncan](https://avatars.discourse-cdn.com/v4/letter/e/3ab097/32.png) [@emersoncan](https://forum.cardano.org/u/emersoncan)\
**Post date:** [1 March 2022 21:54 UTC](https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697/23 "2022-03-01T21:54:49Z")

</div>

Here’s my address

addr1qyq37jjxjd30r4v9z8tjzaj7jk7z4kvdu0mg25t4fgdyj2tw6z9slz0kj85mpp3e37p4pq6g8tt8xtd7garlr0qfv0tsdl3ud7

---

<div class="post-metadata">

**Author:** ![HeptaSean](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/heptasean/32/82306_2.png) [@HeptaSean](https://forum.cardano.org/u/HeptaSean)\
**Post date:** [1 March 2022 22:08 UTC](https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697/24 "2022-03-01T22:08:17Z")

</div>

> [@emersoncan](#):
>
> Here’s my address

So, this seems to be your 12 word Byron wallet:  
[https://cardanoscan.io/address/DdzFFzCqrhspAsxFPLSwrqBzTXXtzGUnQzEz4R3kygUb6nxdUiFpoCx2EdvvzmF1h7eA9oMFijTrW6RxdKZ4ZKv8GJkdAoNYuei6VTKN](https://cardanoscan.io/address/DdzFFzCqrhspAsxFPLSwrqBzTXXtzGUnQzEz4R3kygUb6nxdUiFpoCx2EdvvzmF1h7eA9oMFijTrW6RxdKZ4ZKv8GJkdAoNYuei6VTKN)

You migrated it to Shelley on 2020-07-31. At least these two transactions should be visible, when restoring it.

And this is (the stake address of) your Shelley wallet:  
[https://cardanoscan.io/stakeKey/stake1u9hdpzc038mfr6dsscuclq6ssdyr44nn9klyw3l3hsyk84cx3smqx](https://cardanoscan.io/stakeKey/stake1u9hdpzc038mfr6dsscuclq6ssdyr44nn9klyw3l3hsyk84cx3smqx)

Last activity: You bought some additional ADA and switched the stake pool on 2021-04-18.

If the time machine solution does not work, you have to find the seed phrase for that wallet. If Adalite did not open that with the 24 words you have, there have to be some other 24 words.

---

<div class="post-metadata">

**Author:** ![emersoncan](https://avatars.discourse-cdn.com/v4/letter/e/3ab097/32.png) [@emersoncan](https://forum.cardano.org/u/emersoncan)\
**Post date:** [1 March 2022 22:24 UTC](https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697/25 "2022-03-01T22:24:40Z")

</div>

Wow…you’re brilliant!

The time machine route didn’t work and the only 24 words I have offers an empty wallet. I’m screwed smh.

---

<div class="post-metadata">

**Author:** ![HeptaSean](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/heptasean/32/82306_2.png) [@HeptaSean](https://forum.cardano.org/u/HeptaSean)\
**Post date:** [1 March 2022 22:29 UTC](https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697/26 "2022-03-01T22:29:47Z")

</div>

I’m sorry!

I can’t make you much hope, but: You created that seed one and a half years ago. That’s a lot of time. There have been others who found the correct seed phrase after looking for a few days (and swearing that they do not have another one in the meantime).

---

<div class="post-metadata">

**Author:** ![emersoncan](https://avatars.discourse-cdn.com/v4/letter/e/3ab097/32.png) [@emersoncan](https://forum.cardano.org/u/emersoncan)\
**Post date:** [1 March 2022 22:38 UTC](https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697/27 "2022-03-01T22:38:44Z")

</div>

I’m really putting some thought into this. I appreciate all your help! Thank you!

---

<div class="post-metadata">

**Author:** ![DevJohn](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/devjohn/32/39856_2.png) [@DevJohn](https://forum.cardano.org/u/DevJohn)\
**Post date:** [3 March 2022 08:59 UTC](https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697/28 "2022-03-03T08:59:22Z")

</div>

Maybe it’s best to reach out to the support in this case and ask for their feedback. They might be able to help you better than all of us could.

---

<div class="post-metadata">

**Author:** ![HeptaSean](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/heptasean/32/82306_2.png) [@HeptaSean](https://forum.cardano.org/u/HeptaSean)\
**Post date:** [3 March 2022 10:29 UTC](https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697/29 "2022-03-03T10:29:48Z")

</div>

> [@emersoncan](#):
>
> The time machine route didn’t work

What did not work? Do you still have a situation, _before_ you deleted the old Daedalus on your time machine? Important would be the folder `/Users/YOUR_USERNAME/Library/Application Support/Daedalus/wallets/`.

You could try to just copy the contents of that folder – should be some `.sqlite`, `.sqlite-shm`, `.sqlite-wal` files – to the same folder in the _new_ Daedalus installation and start that new installation.

According to [https://iohk.zendesk.com/hc/en-us/articles/900000623463-Importing-wallets](https://iohk.zendesk.com/hc/en-us/articles/900000623463-Importing-wallets), Daedalus should pick them up automatically.

---

<div class="post-metadata">

**Author:** ![michaelb1963](https://avatars.discourse-cdn.com/v4/letter/m/7c8e57/32.png) [@michaelb1963](https://forum.cardano.org/u/michaelb1963)\
**Post date:** [4 March 2022 05:55 UTC](https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697/30 "2022-03-04T05:55:43Z")

</div>

When you put your seed phrase in did you do it all in lower case and put a space between each word?

---

<div class="post-metadata">

**Author:** ![emersoncan](https://avatars.discourse-cdn.com/v4/letter/e/3ab097/32.png) [@emersoncan](https://forum.cardano.org/u/emersoncan)\
**Post date:** [8 March 2022 20:41 UTC](https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697/31 "2022-03-08T20:41:10Z")

</div>

Yeah I have no other access to my account. smh. I’ll get in touch with support and see what happens.

---

<div class="post-metadata">

**Author:** ![carrotshade](https://avatars.discourse-cdn.com/v4/letter/c/e47c2d/32.png) [@carrotshade](https://forum.cardano.org/u/carrotshade)\
**Post date:** [18 March 2022 15:02 UTC](https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697/32 "2022-03-18T15:02:18Z")

</div>

Hello.  
I hope this got sorted out.  
Judging from what I read here, the most likely explanation is mis recording the seed phrase.  
Obviously don’t share your seed phrase.  
I personally would not even enter a seed phrase into a browser extension for anything but ‘small’ wallet transactions.  
When recording or transcribing seed phrases, one needs to be aware of the alternative spellings of words between say American and English dialects. Also plain spelling mistakes.  
Because people will focus in panic on what they wrote down, they can then destroy a recoverable state in their anxious reaction.  
I second the advice to test wallet environments with tiny transactions, ideally use empty wallets, to be sure you can restore the situation from catastrophic hardware failure.  
Even then, spread risk.

---

<div class="post-metadata">

**Author:** ![HeptaSean](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/heptasean/32/82306_2.png) [@HeptaSean](https://forum.cardano.org/u/HeptaSean)\
**Post date:** [18 March 2022 15:38 UTC](https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697/33 "2022-03-18T15:38:50Z")

</div>

> [@carrotshade](#):
>
> When recording or transcribing seed phrases, one needs to be aware of the alternative spellings of words between say American and English dialects. Also plain spelling mistakes.

American/British spelling is not that much of a problem. The words come from a pre-defined list of 2048 words that everybody can know. And they obviously don’t have American and British versions on there. Any (good) wallet app will assist you in finding the word that _is_ on the list.

Typos only become relevant if the typo results in _another_ word on the list. I recently had one person who wrote down “iron” instead of “lion”. Both are on the BIP-39 word list, so the wallet apps could not point them to where their error was.

> [@carrotshade](#):
>
> Because people will focus in panic on what they wrote down, they can then destroy a recoverable state in their anxious reaction.

Testing the seed phrases on a totally separate wallet app installation to not destroy the possibility to maybe recover the original installation (if the seed phrase is not found) is a _very_ good advice.

[Previous page](https://forum.cardano.org/t/my-cardano-funds-are-missing-please-help/96697.md?page=1)
