# Need help to recover my fund
**URL:** https://forum.cardano.org/t/need-help-to-recover-my-fund/38208
**Category:** Community Technical Support
**Created:** [11 August 2020 12:25 UTC](https://forum.cardano.org/t/need-help-to-recover-my-fund/38208 "2020-08-11T12:25:31Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@Talu3000](https://forum.cardano.org/u/Talu3000)
#### Post date: [11 August 2020 12:25 UTC](https://forum.cardano.org/t/need-help-to-recover-my-fund/38208/1 "2020-08-11T12:25:31Z")
Hi everyone, I was using the old wallet Daedalus 0.13.1#3.0.1.12940, now more than a year have past and I lost my seed. When i open the wallet it remains stuck on “Connecting network”. So I installed the latest version: Daedalus 2.1.0#14079 but the option “Import” is disabled even after a full sync.
I wanted to know if there is a way to import the wallet data from the old install?
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### Author:  [@RobJF](https://forum.cardano.org/u/RobJF)
#### Post date: [11 August 2020 12:46 UTC](https://forum.cardano.org/t/need-help-to-recover-my-fund/38208/2 "2020-08-11T12:46:36Z")
Have you submitted a [support request](https://iohk.zendesk.com/hc/en-us/requests/new)?
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### Author:  [@Talu3000](https://forum.cardano.org/u/Talu3000)
#### Post date: [11 August 2020 12:53 UTC](https://forum.cardano.org/t/need-help-to-recover-my-fund/38208/3 "2020-08-11T12:53:24Z")
No I haven’t. Is it more appropriate to seek for help there?
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### Author:  [@MachTwo](https://forum.cardano.org/u/MachTwo)
#### Post date: [11 August 2020 13:19 UTC](https://forum.cardano.org/t/need-help-to-recover-my-fund/38208/4 "2020-08-11T13:19:11Z")
Hi Talu
Any issues, as well as asking here always a good idea to email support
The email is [support@iohk.zendesk.com](mailto:support@iohk.zendesk.com)
They’re great at responding 👍
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### Author:  [@RobJF](https://forum.cardano.org/u/RobJF)
#### Post date: [11 August 2020 13:48 UTC](https://forum.cardano.org/t/need-help-to-recover-my-fund/38208/5 "2020-08-11T13:48:58Z")
No harm in doing both, but definitely contact them, whether web or email!
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### Author:  [@Talu3000](https://forum.cardano.org/u/Talu3000)
#### Post date: [11 August 2020 14:05 UTC](https://forum.cardano.org/t/need-help-to-recover-my-fund/38208/6 "2020-08-11T14:05:54Z")
ok thanks guys i will do that.
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### Author:  [@rdlrt](https://forum.cardano.org/u/rdlrt)
#### Post date: [11 August 2020 22:20 UTC](https://forum.cardano.org/t/need-help-to-recover-my-fund/38208/7 "2020-08-11T22:20:56Z")
FYI -check [this](https://forum.cardano.org/t/recovering-ada-from-old-wallet-no-seed-but-log-in/38225/4) post
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### Author:  [@Talu3000](https://forum.cardano.org/u/Talu3000)
#### Post date: [12 August 2020 06:57 UTC](https://forum.cardano.org/t/need-help-to-recover-my-fund/38208/8 "2020-08-12T06:57:22Z")
Yes that’s what the support replied me. I won’t touch anything until the feature get released. Thanks mate.