# Yoroi missing tokens with Trezor **URL:** \ **Category:** Community Technical Support\ **Created:** [23 August 2021 12:59 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897 "2021-08-23T12:59:11Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![a13519](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/a13519/32/42948_2.png) [@a13519](https://forum.cardano.org/u/a13519)\ **Post date:** [23 August 2021 12:59 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/1 "2021-08-23T12:59:11Z")
I tried the hidden address on Trezor this afternoon, but can move the token to anywhere. Facts: - Never changed Trezor secret seeds, never changed the open password on device - Originally in my chrome Yoroi extension I had a Ledger wallet and I created a new wallet from Trezor hidden key and I can see them together from Yoroi panel - I successfully transferred ADA to new address and I can see the balance in the existing wallet - But I can’t see any balance from [Adalite.io](http://Adalite.io) and I tried the same way on firefox and no luck to see any - Check the transaction I didn’t see any issues: [Transaction d72278ff631707bcd9b54436fa7b697faadc9e1e6abcfd2819ae53938fad5865 - Cardanoscan](https://cardanoscan.io/transaction/d72278ff631707bcd9b54436fa7b697faadc9e1e6abcfd2819ae53938fad5865) ![Screen Shot 2021-08-23 at 20.58.25](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/7/0/702ecc8c103d48045caa802bd5d3b19d7ec50f41.jpeg) Anyone can help? Thanks, Song ---
**Author:** ![Zyroxa](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/zyroxa/32/17790_2.png) [@Zyroxa](https://forum.cardano.org/u/Zyroxa)\ **Post date:** [23 August 2021 13:14 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/2 "2021-08-23T13:14:07Z")
Hey @a13519 Im not 100% sure but i dont really understand whats the issue here. What would you expect to see on the screenshot you shared? Cheers Fabian ---
**Author:** ![a13519](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/a13519/32/42948_2.png) [@a13519](https://forum.cardano.org/u/a13519)\ **Post date:** [23 August 2021 13:32 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/3 "2021-08-23T13:32:22Z")
Sorry I missed it. I can’t delegate nor send tokens. If I do I will get this: ![Screen Shot 2021-08-23 at 21.30.02](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/7/6/76b459cf9028a43128263a3b28ddadf5dac33011.png) There is no error message about incorrect password or keys. ---
**Author:** ![Zyroxa](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/zyroxa/32/17790_2.png) [@Zyroxa](https://forum.cardano.org/u/Zyroxa)\ **Post date:** [23 August 2021 13:38 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/4 "2021-08-23T13:38:40Z")
Yeah Yoroi does currently have some issues. You might want to use [adalite.io](http://adalite.io) in meantime. ---
**Author:** ![a13519](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/a13519/32/42948_2.png) [@a13519](https://forum.cardano.org/u/a13519)\ **Post date:** [23 August 2021 13:49 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/5 "2021-08-23T13:49:27Z")
I tried [adalite.io](http://adalite.io), but I can’t see any balance in adalite, only in Yoroi. ---
**Author:** ![Zyroxa](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/zyroxa/32/17790_2.png) [@Zyroxa](https://forum.cardano.org/u/Zyroxa)\ **Post date:** [23 August 2021 13:50 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/6 "2021-08-23T13:50:50Z")
Did you connect your hardware wallet with [adalite.io](http://adalite.io)? You dont have to restore your wallet with your seedphrase. ---
**Author:** ![a13519](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/a13519/32/42948_2.png) [@a13519](https://forum.cardano.org/u/a13519)\ **Post date:** [23 August 2021 13:52 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/7 "2021-08-23T13:52:39Z")
I connected my Trezor with adalite, but I see an account with balance 0. ---
**Author:** ![Zyroxa](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/zyroxa/32/17790_2.png) [@Zyroxa](https://forum.cardano.org/u/Zyroxa)\ **Post date:** [23 August 2021 13:54 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/8 "2021-08-23T13:54:11Z")
Do you see any outgoing transactions? ---
**Author:** ![a13519](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/a13519/32/42948_2.png) [@a13519](https://forum.cardano.org/u/a13519)\ **Post date:** [23 August 2021 13:54 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/9 "2021-08-23T13:54:24Z")
I tried public account and hidden account on Trezor both are empty, when I use Yoroi to sign the chrome does ask me to confirm on Trezor hidden mode and validate but throw the Error received from server while sending transaction ---
**Author:** ![a13519](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/a13519/32/42948_2.png) [@a13519](https://forum.cardano.org/u/a13519)\ **Post date:** [23 August 2021 13:55 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/10 "2021-08-23T13:55:39Z")
no outcome transaction ---
**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\ **Post date:** [23 August 2021 13:59 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/11 "2021-08-23T13:59:16Z")
Did u ever restored/replaced the trezor? Check to trezor settings if u have enabled the passphrase, if yes try to disable and connect again the trezor on [adalite.io](http://adalite.io) ---
**Author:** ![a13519](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/a13519/32/42948_2.png) [@a13519](https://forum.cardano.org/u/a13519)\ **Post date:** [23 August 2021 14:51 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/12 "2021-08-23T14:51:00Z")
The PIN is disabled, and I still can not see the balance. It’s scary that I can see balance in Yoroi, and I tried to export the public key from Yoroi in the screen shot attached, I search the addresshttps://cardanoscan.io/address/3a5fc4ac6f8eb8c7475373c838238791c4b1e09b128fc86ffa4a65a84c98e6834e1c114202874130b83c6c0ecc199edb84174b1caff9180352c20483ec6afdc9 in [https://cardanoscan.io/](https://cardanoscan.io/) I can’t see any balance. That means when I send the Yoroi capture the transaction correctly and reserve the balance, but the backend server of Yoroi DIDNOT send token correctly to the above address, please help to take a look. Thanks, Song ![Screen Shot 2021-08-23 at 22.45.15](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/c/d/cdad57c4624b94371e95635d8689eb2f07d788ac.png) ---
**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\ **Post date:** [23 August 2021 14:53 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/13 "2021-08-23T14:53:38Z")
I had this discussion many times with different people… at the end they discovered that the funds were on another device so: - did u ever restored the trezor? - did u used another trezor? - check for the passphrase not for the PIN ---
**Author:** ![a13519](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/a13519/32/42948_2.png) [@a13519](https://forum.cardano.org/u/a13519)\ **Post date:** [23 August 2021 14:56 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/14 "2021-08-23T14:56:36Z")
- did u ever restored the trezor? No, no PIN change no restoration - did u used another trezor? No, only one Trezor but a Ledger, and the token was transferred from Ledger to Trezor hidden a/c - check for the passphrase not for the PIN, I only have PIN, what passphrase you refer to? ---
**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\ **Post date:** [23 August 2021 14:56 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/15 "2021-08-23T14:56:53Z")
> [@a13519](#): > > I search the addresshttps://cardanoscan.io/address/3a5fc4ac6f8eb8c7475373c838238791c4b1e09b128fc86ffa4a65a84c98e6834e1c114202874130b83c6c0ecc199edb84174b1caff9180352c20483ec6afdc9 in [https://cardanoscan.io/](https://cardanoscan.io/) I can’t see any balance. This is not an address, go to yoroi - receive section, copy one address and check in [cardanoscan.io](http://cardanoscan.io) ---
**Author:** ![Alexd1985](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/alexd1985/32/23759_2.png) [@Alexd1985](https://forum.cardano.org/u/Alexd1985)\ **Post date:** [23 August 2021 14:58 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/16 "2021-08-23T14:58:32Z")
> [@a13519](#): > > check for the passphrase not for the PIN, I only have PIN, what passphrase you refer to? ![Wallet_passphrase_advanced](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/b/a/ba5f024730ca4a9410b2f15f2ed6fc9386c357d6.png) ---
**Author:** ![a13519](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/a13519/32/42948_2.png) [@a13519](https://forum.cardano.org/u/a13519)\ **Post date:** [23 August 2021 15:02 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/17 "2021-08-23T15:02:08Z")
It’s interesting that under my destination wallet there are 2 addresses one of them has balance: ![Screen Shot 2021-08-23 at 23.00.40](https://us1.discourse-cdn.com/flex023/uploads/cardano/original/3X/b/c/bc9f0657cac99e9441226958311bf7d79250d116.png) ---
**Author:** ![a13519](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.cardano.org/a13519/32/42948_2.png) [@a13519](https://forum.cardano.org/u/a13519)\ **Post date:** [23 August 2021 15:41 UTC](https://forum.cardano.org/t/yoroi-missing-tokens-with-trezor/69897/18 "2021-08-23T15:41:19Z")
The tokens were transferred to the address generated by Yoroi and the transaction and adascan say so, I suspect Yoroi returned an address through GUI is not the one derived from private key, that is why we can’t find any balance from my Trezor, but the network and Yoroi transaction recorded the journals, this is a scary hole, that make the legitimate process has unpredictable result and it definitely could result a bit loss, please investigate.