Having difficulties using my Ledger Nano S_to Send My Cardano Coins to Crypto Exchange acct.

I purchased a Ledger Nano S about 2 years ago and I put 700,000 Cardano (ada) coins on it, and now I am having difficulties to send them to a Coin Exchange acct. @ years a go I had no problems, and I could send and receive ada coins easily. I am using Yoroi, but even adalite gives me problem. When I initiate sending coins, ask me to prove that it is me and