Yoroi blank page after Alonzo upgrade

English Community Technical Support
,
1

I am unable to access the Yoroi UI from any browser on the Mac. I’ve tried Edge, Brave, and Firefox. This problem started occurring around the time of the Alonzo upgrade. I’ve redownloaded the latest Yoroi, but to no avail.

Here is the console error:

WalletStore::refreshWalletFromRemote {
  "message": "api.errors.GenericApiError: undefined",
  "name": "l",
  "stack": "l: api.errors.GenericApiError: undefined
    at Te.refreshTransactions (chrome-extension://akoiaibnepcedcplijmiamnaigbepmcb/js/yoroi_868f51f5.bundle.js:1:3111)
    at async i._method (chrome-extension://akoiaibnepcedcplijmiamnaigbepmcb/js/yoroi_ef4bde61.bundle.js:1:145790)",
  "id": "api.errors.GenericApiError",
  "defaultMessage": "!!!An error occurred, please try again later.",
  "values": {}
}

Here is the log:

[INFO] Yoroi v.4.7.400
[INFO] Commit: 64ae9837afe3347f8ae7d7af0b8ec98d03e2a1c2
[INFO] Network: mainnet
[INFO] User Agent: { ua: 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.71 Safari/537.36',
  browser: { name: 'Chrome', version: '94.0.4606.71', major: '94' },
  engine: { name: 'Blink', version: '94.0.4606.71' },
  os: { name: 'Mac OS', version: '10.15.7' },
  device: { vendor: undefined, model: undefined, type: undefined },
  cpu: { architecture: undefined } }
----
[2021-10-11T11:50:22-07:00] AdaApi::refreshTransactions error: {
  "stack": "Error: [BigNumber Error] Not a number: undefined
    at i (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/46.bundle.js:2:53381)
    at new W (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/46.bundle.js:2:44480)
    at chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1281533
    at chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1281597
    at Array.map (<anonymous>)
    at he (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1280437)
    at async chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1282152
    at async N (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/618.bundle.js:1:45470)
    at async me (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1282058)
    at async Te.refreshTransactions (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/yoroi_868f51f5.bundle.js:1:2308)",
  "message": "[BigNumber Error] Not a number: undefined"
}
[2021-10-11T11:50:22-07:00] WalletStore::refreshWalletFromRemote {
  "message": "api.errors.GenericApiError: undefined",
  "name": "l",
  "stack": "l: api.errors.GenericApiError: undefined
    at Te.refreshTransactions (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/yoroi_868f51f5.bundle.js:1:3111)
    at async i._method (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/yoroi_ef4bde61.bundle.js:1:145790)",
  "id": "api.errors.GenericApiError",
  "defaultMessage": "!!!An error occurred, please try again later.",
  "values": {}
}
[2021-10-11T11:50:22-07:00] WalletStore::refreshWalletFromRemote {
  "message": "api.errors.GenericApiError: undefined",
  "name": "l",
  "stack": "l: api.errors.GenericApiError: undefined
    at Te.refreshTransactions (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/yoroi_868f51f5.bundle.js:1:3111)
    at async i._method (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/yoroi_ef4bde61.bundle.js:1:145790)",
  "id": "api.errors.GenericApiError",
  "defaultMessage": "!!!An error occurred, please try again later.",
  "values": {}
}
[2021-10-11T11:50:50-07:00] AdaApi::refreshTransactions error: {
  "stack": "Error: [BigNumber Error] Not a number: undefined
    at i (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/46.bundle.js:2:53381)
    at new W (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/46.bundle.js:2:44480)
    at chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1281533
    at chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1281597
    at Array.map (<anonymous>)
    at he (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1280437)
    at async chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1282152
    at async N (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/618.bundle.js:1:45470)
    at async me (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1282058)
    at async Te.refreshTransactions (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/yoroi_868f51f5.bundle.js:1:2308)",
  "message": "[BigNumber Error] Not a number: undefined"
}
[2021-10-11T11:50:50-07:00] WalletStore::refreshWalletFromRemote {
  "message": "api.errors.GenericApiError: undefined",
  "name": "l",
  "stack": "l: api.errors.GenericApiError: undefined
    at Te.refreshTransactions (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/yoroi_868f51f5.bundle.js:1:3111)
    at async i._method (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/yoroi_ef4bde61.bundle.js:1:145790)",
  "id": "api.errors.GenericApiError",
  "defaultMessage": "!!!An error occurred, please try again later.",
  "values": {}
}
[2021-10-11T11:50:58-07:00] 
    in se
    in component
    in t
    in t
    in div
    in div
    in W
    in div
    in div
    in div
    in div
    in div
    in div
    in u
    in n
    in component
    in t
    in t
    in div
    in t
    in IntlProvider
    in Unknown
    in d
    in div
    in We
[2021-10-11T11:51:00-07:00] AdaApi::refreshTransactions error: {
  "stack": "Error: [BigNumber Error] Not a number: undefined
    at i (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/46.bundle.js:2:53381)
    at new W (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/46.bundle.js:2:44480)
    at chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1281533
    at chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1281597
    at Array.map (<anonymous>)
    at he (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1280437)
    at async chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1282152
    at async N (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/618.bundle.js:1:45470)
    at async me (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/544.bundle.js:1:1282058)
    at async Te.refreshTransactions (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/yoroi_868f51f5.bundle.js:1:2308)",
  "message": "[BigNumber Error] Not a number: undefined"
}
[2021-10-11T11:51:00-07:00] WalletStore::refreshWalletFromRemote {
  "message": "api.errors.GenericApiError: undefined",
  "name": "l",
  "stack": "l: api.errors.GenericApiError: undefined
    at Te.refreshTransactions (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/yoroi_868f51f5.bundle.js:1:3111)
    at async i._method (chrome-extension://ffnbelfdoeiohenkjibnmadjiehjhajb/js/yoroi_ef4bde61.bundle.js:1:145790)",
  "id": "api.errors.GenericApiError",
  "defaultMessage": "!!!An error occurred, please try again later.",
  "values": {}
}
1 Like
6

HELLO.

I have the same error. RESYNC not working, installing wallet on other browser not helping and on other operating system also

BR

7

I submitted this issue to emurgo’s github🙇‍♂️

1 Like
8

fixed🎉

9

I get the same GenericApiError on yoroi 4.8.1 running on mac. Wallet won’t sync- shows reward balance but not total balance