When downloading Daedalus at the IOHK website (https://daedaluswallet.io/#download), IOHK offers you the option of verifying the signature of the download (“Verify signature”). It is somewhat complicated - but, after looking at 2 videos on the method, I decided to try it. (I think most people skip this step because it is complicated)
The process did not work - I informed Zendesk of the problem (with screen shots of the error) - and they threw the problem back at me and said I should check with the certificate manager.
The problem I encountered was on the last page - I entered “signing.authority@iohk.io” – as directed by the instructions – but, Kleopatra never responded – after more than an hour. I tried several times from the beginning - and never got past this stage.
I consider this response from Zendesk to be unsatisfactory. They should at least notify IOHK of the problem - because, based on my experience, the download can not be verified. Something is wrong in the process.
Does anyone else have this problem?
