Daedalus download "Verify Signature" does not work

When downloading Daedalus at the IOHK website (https://daedaluswallet.io/#download), IOHK offers you the option of verifying the signature of the download (“Verify signature”). It is somewhat complicated - but, after looking at 2 videos on the method, I decided to try it. (I think most people skip this step because it is complicated)

The process did not work - I informed Zendesk of the problem (with screen shots of the error) - and they threw the problem back at me and said I should check with the certificate manager.

The problem I encountered was on the last page - I entered “signing.authority@iohk.io” – as directed by the instructions – but, Kleopatra never responded – after more than an hour. I tried several times from the beginning - and never got past this stage.

I consider this response from Zendesk to be unsatisfactory. They should at least notify IOHK of the problem - because, based on my experience, the download can not be verified. Something is wrong in the process.

Does anyone else have this problem?


Hi there,
Could you check if the network access is allowed for Kleopatra - ensure that a firewall/defender is not blocking the connection? If allowed, you should see something similar to below :

Going through the instructions again (to be sure), I was able to successfully verify as you could see below:


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