The problem is the URL that is being used to show you the transaction from the faucet.
It is using what looks like is an old domain name that isn’t being redirected to the new one.
I worked it out after looking at the SSL certificates.
Someone needs to update the results page for the successful faucet transaction with the link to the new testnet explorer url.
Super confusing for anyone that is stepping through the documentation on setting up a relay or producer block node when they get to that step and think that they transaction didn’t work from the faucet.