This shit fucked up
I had the same issue, my staked ADA would despaired right in front of my eyes nobody got back to me… I got tired of waiting and I tried to send my 20,000 Cardano to stake them there…Never got there, it was pending for days… Unfortatly, my fear got the best of me and I trusted a fake Atomic wallet and gave them my seeds …I know better, but at that point I was not thinking .I lost everything in that wallet… Cardano, has horrible customer service and this is not my first time I have problems, with their service…Im not buying until they fix this issues…
That’s a lot of ADA. 
Sorry for your lost.
I have to agree with you on this. Thank you for your answer here. It is a lesson learned for me. A way too expensive one but at least I know now. I downloaded McAfee security VPN for my phone, changed all my passwords, and only use DuckDuckGo browser now so hopefully that is enough to keep whoever out of my personal info.
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It’s my first time to jump into cardano, then earlier I also asked for babyalien drop, but this is what happened. I haven’t received a reward because the transaction had an error.
Please help me,
and got these notification on yoroi receive
Reward
ATTENTION:
Your reward address holds your rewards and is used to validate any changes to your delegation preference
You cannot send ADA to reward addresses, but we show it for personal auditing purposes
thanks before guys…
[quote=“Siglad, post:22, topic:76007, full:true”]Cardano, has horrible customer service and this is not my first time I have problems, with their service…Im not buying until they fix this issues…
[/quote]
Cardano is an ecosystem, not a service provider. You are a participant, not a customer buying a finished product.
I’m sorry you had to learn the hard way – this sort of lapse in judgement can happen to any of us, really.
But please always make sure you are fully aware of the fundamentals of anything you want to invest in, before doing so. Too many people on here don’t seem to get that in a decentralised system, there is --by definition-- no central authority to refund them when they make a mistake…
#HereBeDragons
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Hey Ghostwheel,
it sad to here newbies getting burned in the crypto space, but by its very nature the responsibility is on the user to know what they are doing before they do it. Its like going swimming at the lake but never taking lessons to swim.
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Bro what should I do , I hodled my ada in the Yoroi wallet , like a lot of other people doing , I still don’t know how I got hacked, no one knew my seed phrase
If you own more than 1k in crypto you should invest in a Ledger Nano X. So far I have not seen a Ledger fail to protect users.
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In case you suspect the computer is infected I’d suggest an operating system reinstallation.
If you weren’t using a Ledger or Trezor hardware wallet, then I’m sorry. Getting into crypto, you should have done research on how to protect yourself.
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Your 1 and 2 least secure rankings come with a lot of caveats and could go either way imo. 1 depends on the exchange. 2 depends on how aware people are of minimizing infection, as well as how safely they store seeds and passwords. I think exchanges have better opsec than most people with local software wallets. Of course using an exchange requires some basic personal opsec too like using a 2fa app for login and withdrawals. Basically people should go with 3 or 4.
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It was on my iPhone. I changed all of my passwords, upgraded to iOS 15, and installed Mcafee plus always using VPN. Do you think I need to do more? How would I reinstall an operating system on iPhone 7?
A VPN shouldn’t be necessary, because a Yoroi node to the Cardano network, to which the wallet connects, doesn’t see your private keys. Might be even safe if it is transferred unencrypted, because you sign all messages locally. But I guess a malicious Yoroi node could display a wrong balance.
Also for the Electrum wallet for Bitcoin, which uses a similar concept with a light-weight wallet, it was possible for criminals to steal $22 million by sending a fake update message, if the user then installed the new compromised wallet software (I personally know someone who did this, and lost about $1000 in Bitcoin).
I think the safest software wallet is Daedalus, because it connects directly to the Cardano network. If I would have a large amount of Ada, I would probably even run it on a dedicated PC, or use a hardware wallet, which can’t be compromised by malicious software.
So the most likely scenarios are that your seed phrase was stolen, or that you have malware on your iPhone. McAfee can’t find all malware. It is unlikely that it is in well known apps, like Facebook or Discord, but it might be in one of these free crappy mobile games, or other small app. I would recommend to delete all unnecessary apps, backup your iPhone data, then do a factory reset of your iPhone, and then restore from the backup. This is still not 100% safe, if the malware managed to install itself in deeper layers (maybe the Pegasus spyware would survive it, but ordinary criminals can’t buy it), but should delete most malware.
Would be interesting to know if you transferred some Ada before the incident. How safe is your password to the wallet? If it was malware, then it could have stolen the wallet and cracked the password offline. Or more sophisticated malware could have installed a keylogger to capture the password when you transferred some Ada. Same is true for wallets on the PC.
Last possibility is that someone found a bug in the Cardano blockchain itself, or the software. But this is very unlikely, because otherwise it would be all over the news.
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I sent some Cardano two days before from my coinbase account to my Yoroi wallet. I never sent any Cardano out of my Yoroi wallet, I only stored/staked it there. The last transaction before the one two days before the incident was over a month before that so basically I only ever sent Cardano from my coinbase to Yoroi and the most recent transactions were on 8-5-21, then 9-20-21, then everything was stolen/sent out on 9-22-21.
My password and phrase were/are very secure.
I use a ledger to hold 70% of my crypto I have the rest spread around multiple DEX and use Metamask to interface with most however it doesn’t accept the ADA chain so I use Yorio to hold CNT’s for now, and send ADA from a CEX to Exmarkets to buy CNTs and send them to Yoroi. When you lost the ADA had you staked it previously?? I suggest if you have the tokens may simply be in the staking pool if this is the case you wont see your tokens in your wallet. If not and you have no tokens left what I think has happened is you have down loaded an imposter wallet dressed up to look like a cardano wallet.
Go to Coin market cap and do a search for ADA when that comes up Click on the website link and it will take you to the website and the down loading of a wallet process. Does this prior to down load the wallet process appear the same as when you loaded the first wallet if not you probably have been a victim of scam. i imagine you have no tokens left? if this is the case uninstall the wallet and down load it again as the steps i suggested earlier
**Sadly they can’t do anything for you. **
You probably download a fake application. Gave your key’s. Your keys were compromised somehow. A girlfriend or even people around you could have taken it. Sorry for your lost but this wasn’t due to a hack. 
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Do Yoroi wallet have a stop loss function ?
Yeah right, I own Cardano since 2017 and no issues… how is that possible?
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you should get familiar with the basics of cryptocurrency.
cue - decentralised
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