ADA disappeared Yoroi walelt

I deposited 2,391 ADA to my Yoroi wallet. Initially the ADA appeared in my Yoroi wallet. When I went to check on it a second time, it is no longer showing up. I searched the transaction on cardanoscan.io and the transaction shows up. Would the next step be to delete wallet and then restore it?

copy one address from receive tab and paste it on cardanoscan.io ; do u see the right balance? If yes then go to settings (wallet) → resync

if no then it means the funds were moved to another wallet,

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Cheers,

You can resync the wallet on Yoroi under settings → wallet → resync

Hey. Check this FAQ I wrote for Essential Cardano on this matter.

Thanks! Resyncing worked.

Greetings! Sorry about that. From time to time, your wallet might become desynced from the backend. But don’t worry! Your funds are safe, and you can either wait for the wallet to resync on its own (mobile) or manually resync (desktop) by visiting Settings>Wallet. Hope this helps!

Unfortunately, SNEK is on the Binance wallet. Support denied me. As I understand it, they reimburse losses only to users who have lost assets in the bnb network. Through planned combustion. I no longer dream of returning SNEK :frowning:

Cardano native tokens must be sent/kept only on cardano native wallets… or exchanges which supports native assets

Cheers,

Hello, I have a similar issue. I just noticed Yoroi’s UI changed and I was logged out of my account, normally when this would happen I would just put my face and my wallet would show there with all the ADAs + rewards as I had everything staked.

When I input my 24 words recovery phrase it connected the wallet but it seems to be a completely different wallet that is empty, is there a way anoyone can help me here? I am a bit desperate.

Are you sure that you are using the correct seed phrase? Yoroi by default generates 15 word seed phrases. 24 words are possible if you imported the wallet from Daedalus or another wallet app.

Ledger also has 24 words. in case you are using a Ledger: you should never input the seed phrase of a hardware wallet into a phone or computer. Pair the hardware instead of trying to restore with seed phrase.