Cannot import wallet from Daedalus .015.1 to 2.0

English Community Technical Support
1

Hello, I am trying to import a wallet from daedalus .015.1#3.1.0.8695 to the new daedalus 2.0.

In Daedalus 2.0, when I click to add a new wallet there are 4 options, New, Restore, Join, and Import. Join and Import are greyed out and cannot be clicked.

I cannot find my seed phrase for this wallet, so I need to import it. I’m on mac catalina.

Any suggestions?

Edit: IOHK has informed me that it is a known issue. A future version of Daedalus will allow the import option, but this current version does not.

1 Like
2

I don’t know the answer to that, don’t know if anyone in here would. I strongly suggest you submit a support request at https://iohk.zendesk.com/hc/en-us/requests/new

Good luck!

3

Thanks, I’ll look into that.

1 Like
4

Problem is not solved still. Have the same problem. Import button is grayed out!