Need help to recover my fund

Hi everyone, I was using the old wallet Daedalus 0.13.1#, now more than a year have past and I lost my seed. When i open the wallet it remains stuck on “Connecting network”. So I installed the latest version: Daedalus 2.1.0#14079 but the option “Import” is disabled even after a full sync.

I wanted to know if there is a way to import the wallet data from the old install?

Have you submitted a support request?

No I haven’t. Is it more appropriate to seek for help there?

Hi Talu
Any issues, as well as asking here always a good idea to email support

The email is

They’re great at responding :+1:

No harm in doing both, but definitely contact them, whether web or email!

ok thanks guys i will do that.

FYI -check this post

Yes that’s what the support replied me. I won’t touch anything until the feature get released. Thanks mate.