Daedalus not updating

Hi Everybody,
An hispanic community member is not being able to update his Daedalus wallet, he started installation from zero.
Can you provide any feedback for him?

Hi guys, more details were provided by user, only the clock is connecting, everything else not:


Wallet was uninstalled and installed again and issue was not fixed

The Telegram help channel is best for this sort of thing, though of course it’s also English language. https://t.me/CardanoCommunityTechSupport

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