After unpairing Trezor My ADA does not appear in my Daedalus wallet (stuck on the blockchain?) How do I retrieve/restore it back to Daedalus?

English Community Technical Support
,
23

I guess I’m confused.
I sent 5K ADA from the trezor by pairing it to the TB ADA Daedalus Account.
After several unsucessful attempts to stake accounts because I was unaware of how to unput numbers I unpaired the account below.
Screenshot 2022-09-09 170949
At the time I did it there was a balance of 5K ada.
After I unpaired the account the 5k was gone sent to the the following address:
addr1qy8ku00n3j0asfrmjdssqcgvtcsfcs5vwk2uu237rdqlvdsz2p69qadu6lscs3wxw4t2v699yth5m45j7xnt5s2xn04s08lf52

I did not intentionally send it, and it seemed like the unpairing was the reason.

I hope this helps, sorry for any confusion I’ve created. This is the 1st time I’ve had to deal with this kind of problem, but I am learning a lot.
Sincerely,

bradford

24

There are a few things that I do not understand:

If you did not know how to input numbers, how did you pair that wallet in the first place? Why did that problem only arise, when you tried to stake, and not, when you first connected it to Daedalus?

Unpairing does not send away funds. That cannot be the reason.

Here, you say that you did not intentionally send it, but in the first post you say:

That sounds pretty intentional. What exactly did you mean with those two actions in the first post?

And that description also fits with what is seen on the chain:
First, a small amount is sent from your wallet to that wallet: https://cardanoscan.io/transaction/fa6775c1ce4fa0bbc5fc1b02c7af5392ca794a8e18ef8b90d7bbb38ba913dc58 (2022-08-28 12:55:58 UTC)
Then, the (almost) 5000 ADA are sent to a different address of the same wallet: https://cardanoscan.io/transaction/3aadd884f9698e69d77f97ed6905f23678429103eb049a29f7b56dc78218e8f2 (2022-08-28 13:05:08 UTC)
But, maybe you only saw those transactions from the sending wallet. If the sending wallet was your Trezor, you have to have acknowledged both of those transactions on the device. If you did not intentionally send the amounts, what did you want to do, there?

Also, there is a third transaction going into a third address of this mysterious wallet:
https://cardanoscan.io/transaction/de89f6c3518c600b73735389cf0b48cbfb4df92785eb7e1b75b47af9222dc04b
One day later – 2022-08-29 21:38:50 UTC – 10.02908 ₳ coming in from an address with a very high balance – an exchange maybe. Does that ring a bell, somehow?

25

Also, this:

The thing you see in the Trezor app and the thing you see in Daedalus is exactly the same wallet. You do not send from the Trezor to Daedalus. The funds are not “in” Trezor or “in” Daedalus. You just use different applications – Trezor Suite and Daedalus – to access the same wallet on the blockchain.

In one of the posts above you say that you have a Daedalus seed phrase in addition to the Trezor seed phrase. Is it possible that you just sent the funds to an additional Daedalus software wallet that is not connected to the Trezor at all? (Perhaps, while trying to pair it, since you maybe thought that pairing involves sending something from Trezor to Daedalus?)

26

I get that…

Understand. Although it seems like one sends fund from the Trezor device to the Daedalus wallet, I realize that the ADA inquestion resides on the Cardano Block Chain and the apps are only an interface/window to the contents

Yes. A seed phrase for the Trezor device and a Daedalus wallet account that is not paired with any wallet.

I don’t think so since I only had 2 accounts in Daedalus one with a seed phrase and one paired with my Trezor.

I dont think so because I was unable to import my public key to aloow the 5K Ada to be staked. The reason why I got confused trying to do that is I only had a numerical phrase and , so when I had to enter the passphrase i got the screen with the lowercase alphabet and the #* on the first screen that showed up on the Trezor and I didnt know how to swipe the Trezor screen to get to the numbers.

Once I realized how to swipe that is when I entered the numerical passphrase. when Daedalus finally paired the account I used the passphrase and all of the transactions I did to test/verify/troubleshoot the missing 5K would show up but it hasn’t yet still.

27

Subject: [Cardano Forum] [English/Community Technical Support] After unpairing Trezor My ADA does not appear in my Daedalus wallet (stuck on the blockchain?) How do I retrieve/restore it back to Daedalus?

HeptaSean Ambassador
10 September

There are a few things that I do not understand:

fordbradmark:

After several unsucessful attempts to stake accounts because I was unaware of how to unput numbers I unpaired the account below.

If you did not know how to input numbers, how did you pair that wallet in the first place? Why did that problem only arise, when you tried to stake, and not, when you first connected it to Daedalus?

I paired using the desktop Trezor suite which allowed me to use the keyboard.

fordbradmark:

After I unpaired the account the 5k was gone sent to the the following address:
addr1qy8ku00n3j0asfrmjdssqcgvtcsfcs5vwk2uu237rdqlvdsz2p69qadu6lscs3wxw4t2v699yth5m45j7xnt5s2xn04s08lf52

I can see why you would ask that because of the way I worded it.

Is: I did not intentionally send it, and it seemed like the unpairing was the reason.

Should have read: ”it seemed like the unpairing was the reason the %k did not show up in the paired account”

Unpairing does not send away funds. That cannot be the reason.

I’ve been sufficiently schooled. I concur.

Here, you say that you did not intentionally send it, but in the first post you say:

fordbradmark:

  1. Successfully sent a small amount of ADA to the wallet.
  2. Then I sent 5000 ADA to the wallet.

That sounds pretty intentional. What exactly did you mean with those two actions in the first post?

I should have said I pointed both transactions to the paired Daedalus wallet

And that description also fits with what is seen on the chain:
First, a small amount is sent from your wallet to that wallet:
Then, the (almost) 5000 ADA are sent to a different address of the same wallet:
But, maybe you only saw those transactions from the sending wallet. If the sending wallet was your Trezor, you have to have acknowledged both of those transactions on the device. If you did not intentionally send the amounts, what did you want to do, there?

See above explanation. Please LMK if I still haven’t explained to your satisfaction.

Also, there is a third transaction going into a third address of this mysterious wallet:
One day later – 2022-08-29 21:38:50 UTC – 10.02908 ₳ coming in from an address with a very high balance – an exchange maybe. Does that ring a bell, somehow?

Yes, I needed more ada for testing and troubleshooting trying to find the 5K I sent some from my exchange or my Trezor.

28

Okay, summary:

  1. You already have a wallet in Trezor Suite for a longer time, which has a passphrase consisting of numbers (Wallet A).
  2. You paired the Trezor with Daedalus, using Trezor Suite to input the passphrase, and got to a second wallet (Wallet B).
  3. You sent ADA from Wallet A to Wallet B two times (and from an exchange to Wallet B in a third transaction).
  4. You realised that you could not stake (or do any other transaction) from that Wallet B using the Trezor and unpaired it.
  5. If you now try to pair the Trezor with Daedalus, you get to your old Wallet A. (All the screenshots above that you showed – from Trezor Suite as well as from Daedalus – are from Wallet A.)

To find Wallet B with the 5000 ADA, you need to find the passphrase that was used when you first paired the Trezor with Daedalus. It is obviously not your usual numbers-only passphrase, since you only ever get to Wallet A, when using that.
You said that you already tried the empty passphrase?
Do you remember anything else from that first pairing with Daedalus? (Only that one is relevant. Everything you did afterwards did not change anything.)

29

HEY NOW!
Thanks in advance!

The following might be relevant:

I paired two other devices (both Ledgers) to the Daedalus wallet prior to pairing this Trezor.

Is there any possibility that I paired them again might for either of them allows access to 5K ada?

There are no passphrases associated with the first two Ledgers. So, I wouldn’t have to guess…

Would/could pairing one the old Ledgers to see if anything is there be productive/possible?

Just a thought, please let me know, ok?

Thank you

bradford

30

I think you misunderstand what Trezor passphrase is.

You should think of the passphrase in Trezor as a 25th seed word.

What happens when you create a passphrase in Trezer is that your 24 word seed gets ‘modified’ by your passphrase creating a brand new seed. This generates a new wallet that needs that ‘25th’ word (which is your passphrase) to be accessed.

Trying to pair another device in an attempt to recover with out a passphrase would be the same as trying to recover a 24 word wallet with only 23 words. It won’t matter if you use Ledger or Trezor, you still need that word.

Maybe if you think of that passphrase as 25th word you will see that your efforts may be better spent on finding what that passphrase is instead of thinking that you can bypass this security feature.

Best of luck in your search.

31

Just try it.

All I can see from here is that there is Wallet B from the summary above on the blockchain, having received your 5000 ADA and never used to send anything. That’s the one you will want to find the keys for.

I cannot know if it is a Trezor, Ledger, or software wallet with or without passphrase.

From your reports, you got the receive addresses to send something to this Wallet B from Daedalus. I cannot know which wallet in Daedalus you were looking at at the time. That’s something you have to remember.