I have a huge problem accessing my ADA Cardano via Trezor Model T. They seem to be all gone!! Balance shows zero! Here is my story.
In December 2018 I bought apprx. 70.000 ADA Cardano via BINANCE as I was very impressed with the story of the coin and outlook.
As I was afraid of an exchange hack, I bought a Trezor Model T as Trezor offered in January 2019 the opportunity to store my ada on my own private key via their hardware wallet.
I have created in 2017 two private keys (24 words) which I know by heart and have been using them for three years now to store my crypto wealth. So in January I transferred from Binance my ADA to the two following addresses – as you can see in the history, I did separate transfers to be safe. Here are the ADA accounts, with 34998 ADA and 35000 ADA respectively:
As I am a hodler by nature, I just checked via the Cardano Blockchain explorer now and then kind of once a month, whether my coins are still there (with a favourite link in chrome), but did not check via my Trezor for about one-and-a-half years now.
As my wife has lost her job due to Corona layoffs recently, I am in need to sell some ADA. But as I logged in via my Trezor T, the ADA coin balance shows me 0 for both private keys, also no transaction history, nothing, as if the coins had never been there. At the same time the coins are still unmoved at the two ADA accounts.
Dear all, I am not a tech. I have re-configured my Trezor Model T now several times, ADA are not there. So I thought there might be a problem with Trezor, bought a Ledger, but ADA are not there under my two private keys neither.
Who can help me? Was there anything wrong with the Trezor (wrong calculation of account maybe)? Any migration that I have missed? It drives me crazy, my wife is getting crazy. I have no clue what to do now. Any advice highly appreciated.