Block producer and Relay node both stuck on starting on 1.30.1

Hello I’m setting up my pool and I’m trying to sync up to the latest epoch and it stuck on starting. can someone provide some assistance?

Hi,

  • Please send the logs: journalctl --unit=cardano-node -n 40
  • Run cardano-cli query tip --mainnet and see what is the syncProgress.
  • How much RAM do you have?

Here’s the logs:

Relay
image

Block
image

I have 16GB of RAM

Please paste it as text, we cannot see the full message on the screenshot. There seems to be some errors.

Also execute cardano-cli query tip --mainnet and see what it says for the syncProgress.

Logs

syncProgress

image

Can you share the topology files, you can mask the IP addresses of the block producer/relay

Could it be linked to some ports not open how they should?

1 Like

image

This is the Producer or Relay or both?

Also valency of 2 is wrong as you cannot have multiple devices behind a single IP. But it’ll fall back to 1 automatically anyway.

Are the ports open and have you verified that?

What does sudo ufw status say for both machines?

this was for the relay. and the status is inactive.

From those 2 entries 1 is your block producer I assume, what’s the second one, is that some other pool’s relay or?

What does echo $CARDANO_NODE_SOCKET_PATH output?

Did you follow some tutorial and if yes which one?

You should also change the valency to 1 for the IP address.

Thank you both for your help. I was able to get it syncing. The issue was due to the port not being open.

Happy to read you’ve made it!