I wanted to know if anyone who uses Yoroi ledger, and have needed to contact Emurgo for assistance, if you have had any luck getting customer assistance with them.
I have e-mailed them through numerous ways, and they have yet to even reply.
There isnt an dedicated helpdesk for assisting with issues. But the developers are active in community groups across discord and telegram (also, in forum and reddit).
If you are using Discord - here is the Cardano Community Discord Group https://discord.gg/nVpCbgF
There is a direct Group for Yorio Questions and Support and you have a great chance to get direct response from Emurgo Devs.