Daedalus 2.3.1 Installation issue

He guys,

This version gives the following error when I try to instal it on windows 10.

2020-03-18 20_23_34-Window

Close the old version of Daedalus - Rewards v1 or better yet, uninstall it first.

Thanks. Unfortunately that does not work

I think that happened to me on a previous update. Support told me to close the old version (matching the previous poster’s suggestion) but I had already shut the computer down. When I restarted it loaded without the error. So if you are sure you have closed the old version you could try a reboot first.

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You are right…an old fashioned restart did the trick! Thanks for your help

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OMG. i had the same problem. Searching for about on hour.
Changing permissions, Dissable UAC Control, removing my antivirus software.
And all i had to do was just close the window of my older version. Thanks about that !
Maby a good idea to give a popup while install that i have to do this ?

Thanks for the help

With the previewst version 2.2 i had problems with the node crashing and problems with syncing to the blockchain. I hoped that this would be fixed this update, but its not.
I can’t acces my funds for about more then 2 months now.
I know they are safe… But it is not fun.
Why are there all those troubles with deadalus while competition has not ?

I have read on the website that the problem will be fixed with the next update. So i have to wait till 2.4 ?