I meant that if he didn’t delegate before with that wallet he needs to account one more epoch for registering the delegation… so:
Epoch A > Register delegation
Epoch B > Take snapshot
Epoch C > Use snapshot
Epoch D > Calculate rewards
Epoch E > Pay rewards
Did you create a new wallet with Ledger, transferred the tokens to that wallet, then registered a staking key and delegated to the pool?
If yes you need to add additional epochs for the key registration and delegation.
Took me quite a while to get a grip on that and I don’t think the flow charts are very helpful.
I’m now remembering it by: Stake is active, used for deciding on slot leaders in a certain epoch. The snapshot for that was taken one epoch before the start and the rewards are paid one epoch after the end. That’s very symmetrical.