Wallet you are trying to restore already exists

We have tried many times now to restore my wallet. It was working fine, and then one day it just kept trying to sync for hours and wouldn’t. I completely deleted it, and reloaded. It would sync and get to where I restore the wallet, and I enter my info. It says “Wallet you are trying to restore already exists.” So then I decided I would try my laptop. Did all of the same stuff, and it said the exact same thing. I have never had a wallet on that computer and it is brand new. I am running High Sierra on both. Please let me know what I can do from here

Any Answers to this folks … I have exactly the same problem


You will have to delete all the wallets that you have, and restore them all from scratch. Do you have the 12 secret words for each of your wallets?