ADA Balance missing since Dec’17; no help from support

[vantuz-subhuman]

@Cubanlinx81

especially in my case where I shut it down in the middle of the process

Never interrupt wallet restoration. Daedalus makes no guarantees on data validity for now if you have interrupted the wallet restoration in the middle of the process. Delete all existing wallet data and repeat restoration procedure, without interrupting it. See this comment for details:

Missin ADA after restoring the wallet

If you have you 12 secret words available then there’s no point in doing this undocumented stuff. Delete completely directories that start with "Secrets" and "Wallet" from %appdata\Daedalus% folder. Then start the Daedalus - it should open with no wallets in it and ask you to create or restore one. Select “Restore Wallet” and input your 12 secret words. Then wait until the Daedalus is showing “Restoring in progress” and the spinning thingy at the top" and don’t close Daedalus, while it happens.…