ADA STUCK IN COLD WALLET

I CANNOT SEND MY ADA OUT OF MY COLD WALLET (ELLIPAL TITAN) - NO MATTER WHAT ADDRESS I TRY TO SEND IT TO IT KEEPS SAYING INVALID ADDRESS. PLEASE HELP!

MY COLD WALLET ADDRESS STARTS WITH DDZ AND ALL OTHER ADDRESSES NOW START WITH ADDR IDK WHAT TO DO OR HOW TO GET MY MONEY PLEASE HELP

Which software wallet are you using with your hardware wallet?

What do you mean? I use the Ellipal Titan Hardware Wallet and i use the Ellipal Mobile App with it. Ever since cardano has been updating it says “Invalid Address” everytime i try to send to ANY other wallet. My ADA is stuck and i dont know what to do please help

You probably have to contact their own support since it seems like your coins are still on a Byron address.

So theres no other way around this besides waiting for ellipal to get their shit together?

They are using their own wallet and their own application to manage the keys so yeah im not really familiar with that.