Daedalus crashed and after 8 days of communicating with IOHK, still not repaired...Help!

Hi There,

I wonder if anyone can help. I’ve had Daedalus since Feb and it’s been fine and then I came back from abroad and my wallets had completely disappeared. After completely freaking out, I checked them on Adalite and are still there and working so that’s something.

I tried restoring but after taking about 15 hours to get to 89 odd%, the restoration crashed and I started it again. I did this about 4 times and finally wrote to IOHK support. 8 days later I’m still trying to get an answer of any use. So far, I’ve tried 3 different ISPs in two different countries. I’ve freed up a ton of space on my Mac, I’ve done the things you’re meant to do with the State Directory including deleting chain files and wallet files. I’ve deleted and re-installed both Daedalus and Daedalus flight. None of this has worked.

I’m now at the position where it seems like Daedalus has had a complete breakdown and flashes constantly between ‘Cardano node crashed’ ‘Starting Cardano’ and ‘Verifying the blockchain (0% complete)’ The blockchain never goes beyond 0%.

I’m not sure if I’m getting responses from bots at IOHK but 8 days later, they’ve come up with nothing that I hadn’t discovered online within half an hour, and I’m at my wits end as to how to resolve this.

Any ideas much appreciated!

Thanks
Crypto Pete

What is the PC hardware configuration? I think u will need more than 8G of RAM

Thanks but yep - it’s an apple MacBook pro with 8GB memory. It’s been working perfectly since February…

Hmm, I think 8G it’s not enough, right now the cardano node use ~9,2G of RAM

Ah - is Ram and memory not the same? Am technically pretty clueless…

But would Daedalus work for the whole year and then suddenly not work?

Did u updated to the new version?

It crashed almost two weeks ago now when it was on High Sierra and since then I haven’t been able to get it to work. This morning I upgraded to Big Sur thinking that might somehow make a difference…

Try to uninstall and reinstall daedalus but first uninstall it (I guess u have the seed words)

I’ve tried that about 5 times but at the moment I can’t even do that anymore.

Daedalus is literally flashing constantly between ‘Cardano node crashed’ ‘Starting Cardano’ and ‘Verifying the blockchain (0% complete)’ Each phrase is on screen for about a third of a second. The blockchain never goes beyond 0%…

Then, you will need to upgrade the RAM or move to yoroi

Ah - you think so? I was wondering that myself. But what’s to stop me buying a new PC and then in a year’s time, the RAM on that not being enough? If my computer did work and now the RAM isn’t sufficient (presumably because of downloading the blockchain) presumably this will become a recurring problem as the blockchain continues to grow?

I understand that IOHK will work for a light wallet

OK, thanks for all your help - very kind!

1 Like