Help needed with Yoroi wallet restore

English Community Technical Support
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1

Good Evening,

I would like to ask you for a help or at least an explanation what could have happened and what could I do to get my ADA back.

I see that so many people have issues with restoring their wallets on Yoroi same as I do.

Restored my wallet today and all the ADA is gone. The 15 words mnemonic is correct, I have the transaction ID’s as well, the money is still in blockchain but not in my wallet.

Is there anything I can do?

Thanks,
Perzo

2

You probably could try to restore your wallet on adalite.io. I guess you restored a Byron wallet as a Shelley wallet.

Cheers
Fabian

3

Thank you for your reply. I tried that and it shows 0. :frowning: What I dont get is, the mnemonic is unique. IF you make a mistake in even 1 letter the wallet doesnt recognise it and then you cant restore so I dont really understand what happened.

4

First can u confirm if the wallet is byron or shelley, can u past the address where the ada were sent?

5

Hi @Alexd1985

Here are the adds: addr1qxs6s8mxqd57h8jpdl5puxrft659y6suusfkrthy53luf4yg6gze8hyll5u2dft8ccw60l29uanvnf3sv5f0ss8me4lqptfp4d

addr1qxnv2vj8mp5uc7ua7hr4vd89a8rf95z9zf69fyj6k6dfpxyg6gze8hyll5u2dft8ccw60l29uanvnf3sv5f0ss8me4lqfz6pwg

6

Ok, these are shelley address;

Now restore the yoroi wallet with 15 seed word … go to receive section and copy one address from there and paste here…

7

@Alexd1985

Here is the one: addr1q8dxgwkderce6qfur6exnjhv637faatmmv7pxeqthtzqkmz27sttd3c09qtd3f58zyjj7js9er8kv66zvmt0j3ny42js9fzx8t

8

This wallet has 0 ADA

The 2 addresses provided above have160 ADA in wallet

This is meaning u restored a wrong wallet
U need to search for another seed word

9

Thank you Sir.! I am affraid the ADA is gone since the seed phrase I have corresponds to the 0 wallet. Some word might be wrong since my handwritting is dodgy but unfortunately cant do much about it now.

Thanks.
Perzo

10

You can check if the words are correct here

11

Thank you @Alexd1985 much appreciated.

Stupid question if I may. The ADA will stay there forever until I restore it, right?

Thanks again. Have a nice evening.

12

Yes, the ADA will stay there

13

Restored :slight_smile: ! Job done. Thanks again. Will delegate some ADA to your pool :slight_smile:

Have a lovely weekend

14

Thank you, my pool performing well and nice project!