I’ve had this issue for a long time. When i try unlock my ledger nano x on Adalite or confirm a transaction on Yoroi i get stuck at “making sure it’s you”, I navigate to the Cardano app on ledger, launch it then get stuck on “waiting for commands” on the device. No commands seem to be being passed to the device.
the Cardano app is upto date in ledger, using 2.0.4. Using Chrome browser on windows 10 but have tried it on multiple browsers with the same issue. connecting via USB cable if that helps.