Trying to delegate in Yoroi with Ledger Nano S

English Community Technical Support
1

Hi!

I am trying to delegate with a Ledger Nano S, but when I select a pool, a message says that ‘‘an error happened. Please try it later’’. ‘‘Sucedió algo inesperado. Por favor inténtelo más tarde’’. I have tried many times but nothing happens. The Ledger is conected and with the message ‘‘waiting for commands’’, with the firmware updated.

Thanks!

2

Have you tried to use the AdaLite Wallet as an alternative?

3

Hey @Jonathan_Guerrier

What browser do you use?

Also make sure you got the most recent ledger firmware update and Cardano app on your ledger device.

Cheers
Fabian

4

Hi!

I use Firefox on a Mac OS, and I have the most recent firmware update in Ledger… I have been trying during 1 month, but the error keeps popping up. I have not tried to use AdaLite Wallet because I really like Yoroi, but maybe I’ll try it if it doesn’t work in future.

5

You probably should try to use a different browser like Google Chrome or Brave and try it again.

There is a known issue with Firefox + Yoroi + Ledger.

Cheers
Fabian

6

That’s it!
I tried on Chrome with Mac OS and now it’s working fine and I am delegating!

Thanks!!!