yes I tried that already two times, I am on the latest wallet.
the address is the same, but it is shown as unused in the wallet.
sooo, what to do with no reply from support?
You updated the wallet, and already synced from 0 - 2 times?
i am not sure i understand thisā¦
I deleted the db folder two times since this issue occurred in January, I am on the latest wallet that released today (or yesterday?)
in the wallet there is an option to āhide usedā addresses, pressing it will not hide this address.
Delete the DB now after the update and sync from 0
Works for meā¦
yeah I can try that. what do you think about the first transaction, the fact that my amount is not in the total output sum?
It could have something to do with the address/wallet architectureā¦ you should see the āwholeā amount if the wallet is synced
I mean in the explorer, it only shows the other transaction in the sum.
ah, I see what you mean
but in the second transaction from April, the amount from my address is in the total output sum, and also not in the wallet 
This is getting confusingā¦ Try syncing from 0 please
A cannot see any issues w/ these transactions
The inputs (from addresses) the 514K and the 26m ones seem to me exchange addresses and those two transactions you pointed out are legit.
I assume your address is the following, which has two valid transactions, probably from some exchanges: https://cardanoexplorer.com/address/DdzFFzCqrht5jVebieUfd4oJLwkmG8n7pGTAqHYsYCwWZ6qNkykZ4eCJTM54hkSzhjTMfzZ8naWHqdRLMHMTkt9xWP9TJqUWy6gWadzJ
These, probably, āexchangeā transactions are legit:
- use all the balance from the input (source address, the old utxo)
- put every outgoing small transactions + one privileged one (the utxo, new address for the same wallet) into the outputs.
- do the one big transaction.
Therefore, the from address (input) will have 0 balance, as a new address is generated for the utxo.
Are you playing /w us or whatās the issue?
ok I did the re-sync from 0 with the new version, nothing changed.
the issue is that these two transactions do not show in the wallet.
Can you see this above address in your Daedalus ā Main or any Wallet ā Receive ā Generated addresses (click on āshow usedā if itās shown)?
Yes this is the address in my receive tab, and under āGenerated addressesā it is not shown as used, not greyed out.
hmmm ā¦ why are theree two tx , one at 04/02/2018 03:41:51 and then again at /02/2018 03:42:11 ?
not sure I understand what you meanā¦
If we check the address above. We can see 2 transactions -
Transactions 2
tx1 (04/02/2018 03:41:51)
https://cardanoexplorer.com/tx/ee1521104841d7fbfd6059a46aa9f9f9f23018df0069edc2f118bb814e7c1882
tx2 (04/02/2018 03:42:11) In 20 seconds after the first tx
https://cardanoexplorer.com/tx/026c28fb95cb2469b91e19c9a6713ebb34569c683727756cb5e89f5a550de50f
Can you confirm you made the send transaction?
This one - 026c28fb95cb2469b91e19c9a6713ebb34569c683727756cb5e89f5a550de50f
Can you look in Tx history in Daedalus?
sorry I donāt get what you mean but please let me explain once more in more detail.
I have made two transactions from binance to Daedalus to the same address generated by Daedalus. The address in Daedalus is:
DdzFFzCqrht5jVebieUfd4oJLwkmG8n7pGTAqHYsYCwWZ6qNkykZ4eCJTM54hkSzhjTMfzZ8naWHqdRLMHMTkt9xWP9TJqUWy6gWadzJ
The first transaction, sending ADA on January 18:
ā¦
nothing arrives in the wallet, I contact support on the same day and get one reply saying that they will either contact me or update the FAQ. that was all I ever got from support. I have send screenshots, logs, txid, all info I have.
The second transaction, I thought to give it one more try after getting no reply from IOHK for 2 month and I send ADA to the same address on April 2nd. Thought maybe it will flush the first transaction thru 
ā¦
again nothing arrives in the wallet.
now I have updated the wallet everytime there was an update, deleted the db folder, let it sync again from 0, nothing changed.
ā¦
Hello! Can you please post here all three receiving addresses in text? Thank you.
do you mean the other two that worked last year?