i did restore wallet process at testnet about five days ago. i checked my wallet and snapshot balance at checksum page and transferred my fund. but in my test net wallet, balance 0, no transactions found. when i re-tried same process again and again, there was no longer ‘transfer fund’ button. however my balance is still 0. most people said “just wait” but now it is hard to find anybody being spending 5 days waiting like me. I feel something is going wrong in my wallet. i need some help Is there still no problem?

Try this Create a new wallet Save the seed Then click on the wallet icon and click Transfer from existing wallet Enter seed of old wallet. Let me know if it works

Also check on the test net explorer if your yoroi address has any ada.if thebexplorer shows it ss zero then you have a bigger problem. Maybe you were holding your ada in a ledger wallet? If that’s the case you can not participate in the ITN

i did like that yesterday, first, i used legacy 15-word mnemonic and it showed a message ‘wallet is empty’. second, i used 15-world mnemonic i could see my snapshot balance at there and there is also transfer fund button. and i tried transfer again by paying fee again. but nothing was changed until now

i have held my ada in yoroi wallet since 11/12. and just now i checked two address on explorer byron wallet address - no ada but there is one transaction from mine to another address seems like shelly address(start from addr1… not ae2t, there is my ada) shelley wallet address - no ada, no transaction

[image] heimdall: i have held my ada in yoroi wallet since 11/12. To take part in testnet you needed to have been holding in a wallet on 29 November.

I know, i did do that and i didn’t transfer to any address on main wallet at a once, i’m just keeping on my mainnet It is not snapshot problem… We also can check if we got a snapshot or not by restoring process on testnet And i also was able to check my snapshot ada

is there someone who can help me?

Try to restore your mainnet wallet to a different platform ( firefox, mobile or chrome with different user account ). This will ensure that the 15-word-mnemonic belongs to the wallet you are familiar with. Then restore your wallet with that 15-word-mnemonic on the testnet.

I use mobile yoroi and my mnemonic has no problem I can restore mainnet wallet to different platform with my mnemonic and i did it on chrome again just now No problem on mainnet I restored on testnet again, but testnet still doesn’t work rightly

Same problem here, I did everything right, got a new address and delegated my ADA tokens. Then from couple a days ago every time I open wallet it just start to roll and remain stacked in rolling and never shows balance. Today I’ve checked my new address on shelleyexplorer and find out balance is zero? Beside that my old address (from where I transferred tokens to new address) on cardanoexplorer shows the right amount like I’ve never touch nothing. There is no even recorded transaction tokens have been moved from old to new address. [Shelley testnet zero balance]

My yoroi testnet balance is still 0

English Community Technical Support

laplasz 29 December 2019 17:15 13

probably a known issue:

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My yoroi testnet balance is still 0

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