Need technical help? Please read this first

We at the Cardano Foundation want to ensure that if you encounter technical issues, you know the steps you can take. If you are facing such issues, please read the following guidelines:

  • Search for articles related to your question or issue on the IOHK’s Support Page.
  • Search through this Community Tech Support Forum category for related articles. Your issue may have already been resolved by other community members.
  • Ask for help in our Community Tech Support Telegram channel.
  • Please note that you should never give your wallet passphrase to anyone offering support.
  • If these steps fail, please submit a ticket with IOHK Support Portal.

We hope your issue will be resolved soon and that you can enjoy your time in our community!

Please do not reply to this thread with your issues.

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