Hi
A few days ago i sent some ada from binance to daedalus like i did many times before.
The problem is that i never received my ada and they are gone from binance.
On binance its saying "completed " but i did not received any email about this transaction saying that it was a “successful transaction” like thay always send.
I have the daedalus adress and the tx from binance.
can i show it here so maybe someone could help me to know what happened to my ada.
Hey @MarkCar
Are you sure you sent the ada to a shelley address?
Does your receiving address starts with addr1?
Cheers
Fabian
Check ur daedalus address on cardanoscan.io and check if u see the transaction
adress
addr1qx3lxwjwnqmw5tuaq0n6lwyu3dctc3gp3pvf65phaxzzjqtxd8j9xdth8nhz4zt2n9luttqvvjexh9nn8vgnvjtduq8q4suqae
tx
ea7e1ce8ab4a260b582bfd66a026685ba2094131aa0837f054e2cdc3eaf8000e
what do u guys see
what amount did u sent?
~19k ADA on 22 Feb?
this is the transaction i never received
That’s because ADA didn’t left the exchange yet, I don’t see that amount in the transaction ID provided by you
As u said, you should receive an email for confirmation, did you searched it in spam or in another folder? how it’s looking the transaction in binance if you go to transactions history?
Cheers,
well when i wemt to transaction history its saying completed .
and ada are gone.
i tought that i might have used the wrong network
could it be possible ?
click on transaction history (can’t u see details)… did u choose for another network like BEP… or Cardano network?
i am kinna used to binance so i would be surprised i would have picked another network…but we all make mistake dont know where to look at to see if i used another network. on the other hand that binance had a bug to transfer my 8000 ada i would be surprised. fault is probably on my side
on tx id this is what i got Transaction ea7e1ce8ab4a260b582bfd66a026685ba2094131aa0837f054e2cdc3eaf8000e - Cardanoscan
OK, contact binance and tell them that your ADA withdrawal was not included in this block…
They should be able to check
Cheers,
Thanks for helping !
hope they get back to me
(dreaming)
yes, they will give you back don’t worry. ADA were not burned so… there should be somewhere
Thanks a lot from Montreal canada
Last question.
What would be the best way to contact them do u have a link
or i open a ticket ?
merci