Hi, can you help please. I have upgraded to the latest wallet of daedalus and it has asked me to restore my wallet. I have input the 24 words for the shelley wallet, named the wallet and input the passwords as shown in your instructions. I then get the following message: An error occured. Do you know why? Thank you
Hi,
Firstly please make sure you have the correct version of Daedalus from
Then follow the instructions to the letter, i post this as there were some scam versions of Daedalus out there
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i have the last official version
Try to close all daedalus sessions, also restart the pc… then start again daedalus… try to restore again the wallet
U can uninstall and reinstall again the wallet
If not working u can contact IOHK SUPPORT
if u will want u can install yoroi chrome extension and restore there
add wallet - shelley era - restore - 24 words
Cheers,
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thanks I have recovered the shelley wallet on yoroi but not byron wallet… instead I can’t restore byron and shelley wallet with daedalus.
Ok,
What daedalus version did u installed?
Do u have also a byron wallet in daedalus?
Do u have the seed words for it?
Cheers,
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I have the version 3.3.2.
yes, I have a byron wallet in daedalus with the seed.
before to delete and reinstall the daedalus, you can check if your 12 seed words for byron is fine by trying to recover the wallet on adalite.io (use mnemonic12 words);
if your balance is there then you can go and apply the steps from this guide (you also have the possibility to move from adalite to the wallet restored in yoroi; !!! first time try with a small amount)
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yeesssss , i have recovered the wallets of daedalus with daedalus … thank you very much alex
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Happy for u!
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