Restore Yoroi Wallet created with Trezor T

English Community Technical Support
41

Does this look familiar to you?

ss
ss1838×894 82.5 KB

42

Yes that is me.

43

Oo u already did

44

I have already recovered it, but I have different hash with the same seed for YOROI. So the balance is 0.
All other coins are restored except of ADA. I have never ever had a different seed! This must be some bug. Who can help me please? This is nightmare.

45

But don’t panic! Ur ada are on trezor… just u can’t access them. Perhaps better to contact yoroi team or trezor

Ok, but now maybe u need to uninstall yoroi chrome extension and reinstall ; perhaps kept the old keys (before to restore the trezor)?

46

The restored coins are in the Trezor wallet, not in Yoroi, the problem seems to be with Yoroi. Did you delete the wallet in Yoroi before you paired?

You’ve got the address with the funds and you are positive that the seed phrase is correct. Try to reach out to Yoroi - https://yoroi-wallet.com/#/support

47

Do you mean this - Remove Trezorius?

image
image1173×750 28 KB

48

Yes, remove the wallet you paired with your Trezor and then pair it again.

49

Resync… first option try first

50

Resync does not work. I am afraid that when I remove it and then restore it my balance will be 0 because of that different hash. And after that I will have no access to my addresses, confirmed transactions, etc.

51

But isn’t it the wallet Trezorius with the 0 balance?

52

In the Brave browser I have all my delegated coins, rewards

image
image1222×453 39 KB
.
But I can send them because of that issue - change address staking rights do not match the current account.

53

So all your funds including the 148827 ADA you sent to the wallet is accessible in Brave?

54

Yes but he can’t perform any transaction

55

Then it’s definitely a job for Yoroi support. @tommyelltom Grap my link in one of the previous posts and explain the problem, you could link to this thread as well.

56

I have already opened a ticket. I am sick of that I never ever get to my ADA again :frowning:

57

Come on! U will don’t worry

58

Thanks god I found out where was the problem. I just had to deactived the passphrase in Trezor settings.

Thank you for your interest guys!

6 Likes
59

wow! happy for you, I told you you will have the ADA back :wink:

4 Likes
60

How did you deactivate the passphrase? Can yoe explane? I’m having the same issue !!