Same thing just happened to me. We all know our seed phrases. Something is wrong. Its not us.
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Yes, lately, there are a lot of Nami-related problems in several threads.
Might have two reasons:
- Something is technically wrong with Nami at the moment.
- Something (e.g., this Sundae thing) lets a lot of people try their Nami wallet after a longer pause and they discover older problems.
And technically wrong can also be two things:
- Nami have problems with their servers. Then we can just wait. We can’t fix it. We are not the Nami support. But we can tell people to try another wallet app if it’s really urgent. And explain how that is done.
- They did something wrong with seed phrases, now or in the past. This is quite unlikely, because as far as I know, people have successfully restored in all directions, now as well as in the past.
But if it is your only explanation, it helps to list everything you have done back then, when it worked, and now, when it’s not working. Where the same accounts restored or different ones? Do they just have wrong balance or no transactions at all? Did and do other wallet apps work with same pass phrase?
In the end, we could probably also do little. We are not the Nami support. But we could at least warn people if there is more to consider than: “Keep your seed safe and secure! Test in as many different settings as possible!”
Especially if the error description is very short I tend to ask some questions that maybe sound like: “Is it you?” Sorry!
But it is also very common to have something like “Oh, I found the other seed.” or “I remembered the passphrase for the Trezor.” after three days of: “I never had another seed! And I never used that passphrase function!”
Conveniently, the questions are very similar to the ones narrowing down a potential problem on their side: With which wallet apps did and does it work, with which doesn’t it, right now? Were and are the wallets all identical or were there empty ones? …
Hey Everyone,
This exact problem has happened to me as well. I reinstalled Nami on my computer, used the exact same seed phrase for my Nami wallet address, and a blank wallet with 0ADA and 0 NFTS appeared.
Here is the Nami wallet address in question: pool.pm
This is pretty fucked up.
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Try to restore the wallet on adalite.io perhaps this issue is because of multiaccount?
I have tried resolving this issue through adalite and ccvault and neither have worked.
Does anyone have any idea how and or why this issue exists?
EDIT* - I see HeptaSean wrote some possibilities.*
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then the seed words is wrong/different (if this one generated s new empty wallet)
Impossible. I have one Nami seed phrase, and it was copied identical and saved. The seed phrase is not wrong.
Everyone else in this thread is having the same issue. Do you think we are all retarded?
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did u checked one address from nami on cardanoscan.io … can u see the funds there?
This is the wallet. Last night before I reinstalled I moved most cnfts and ada off to another wallet, in anticipation that I wouldn’t have my Nami autosaved on the chrome browser. Thank IOHK, because if I hadn’t I would have really lost a lot of shit.
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Is this the address from NAMI restored wallet
This is the wallet address that I cannot access anymore. This address was generated when I setup Nami. This is the address that the seed phrase does not access anymore: Address addr1qyjxuvqp8kudjwjn946dn9z0mxx5uvwntfcjx4cw4a7r99kh3leel272wv5xut8fdurgdpuumte3vjd2mtshhyt9uuus8402k2 - Cardanoscan
This is the new nami address that was generated when I used my saved seed phrase from above. I have no idea why this is the address/wallet that was generated with the nami seed phrase above:
I am not sure I can help but I think I can clear up some confusion:
- As already mentioned, typos in the seed phrase are very unlikely since there is a fixed number of 1024 possible words that have been chosen carefully to be as different as possible. Entering a wrong word should either be corrected automatically or rejected entirely.
- Also, the last word of the seed phrase is usually a form of checksum. In that case, switching words would also be detected by the wallet and rejected.
For why you might not see any funds:
- Maybe your private key was compromised (lets hope not)
- The other reason could be that Nami uses some form of hierarchical wallet address. It uses your seed to generate the root private key and from there it can generate sub wallets and from those sub wallets it could generate new sub wallets, … BIP-0032. So maybe Nami goes down a different wallet chain for your recovered extension. Funds are still secure but currently not accessible. I don’t know how exactly Nami manages its accounts. Maybe they changed initial account selection. Trying to use different wallets (e.g. Daedalus) and see if they can access the funds is a good idea. Otherwise, probably Nami support or going deep yourself and look for the corresponding cardano commandline tools.
I’m a bit of a Newbie, though the problem I’ve encountered seems an odd one. I’ve got two identical “mirrored” Nami Wallets, one my desktop and the other on the Laptop. I’d placed the same Wallets names in each of them. The problem is that different amounts are indicated in either direction, or no figure appears in some cases.
Wallet names (and passwords) should not matter. They are totally local to the specific browser with the extension.
Nami really seems to have some sync problems. It might just be that one is “better” synchronised to the chain than the other.
Other possibility: If you have set a collateral (to use smart contracts) that will only be known to the Nami instance, where you did it, but not to the other. So, there will be a 5 ADA difference (or whatever you set as collateral) between the available funds.
Same issue here. Tried to restore old wallet with the seed phrase they gave me. However they gave me a new wallet with nothing in it. I feel robbed, anyone have a solution
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Do you still have the address of the old wallet? Is it really a completely different wallet or the same address, but empty?
If you look at that address(es) on cardanoscan.io, do you see your funds and tokens?
If you restore with your seed phrase in another app – Yoroi, ccvault.io, adalite.io, … – do you get the old or the new wallet?
you are resposible because you advertise NAMI on your DEX website
(https://exchange.sundaeswap.finance/#/)
and nowbody access their found
for me i have 23 word of 24 word and i dont have any choice except sending from NAMI
it should be a soution
sure CARADNO managment is resposible
Hey Gumbo, I am so sorry you are experiencing this also. I don’t know any solution for this.
I feel horrible for promoting Nami to friends, and fear that if they ever change computers or need to access their wallet, they will be f**ked…
This is a serious problem, especially considering Cardano wants to fund countries in Africa where individuals don’t have internet and have never even used a computer before. The thought of having to go into the Cardano command line is a comedy show.
This is happening to me too - and I am also feeling robbed. I would like to see some helpful responses here please!
Did u tried to restore it on adalite.io?