hi everyone, my old laptop crashed with my Daedus wallet, but I have my 12 word key code. I downloaded Deadus onto new laptop and keep attempting to restore but every single time after I enter a username and password it just says Error. I wrote to the help desk and they sent me back this message and I don’t know what it means or where to find this:
In order to better assist please attach " cardano-wallet.log" files you find, they are located: (Daedalus Mainnet/Logs/pub).
I just want to be reunited with my ADA and appreciate any guidance and support. thanks so much!