Hello. I submitted a withdrawal of all my ADA (10k shares) from Voyager to Atomic Wallet and it’s been sitting pending for days. Did I just lose all my ADA??? I’m so scared, this is A LOT of money for me. I have not been happy with Voyager’s outages lately so I decided to transfer everything out that I could. I should have just sold it and rebought elsewhere, I just knew it. It took me months of dollar cost averaging to get to my 10k ADA goal and I feel like it’s just gone.
This is the address I sent to
addr1q9p2uh8w6xj2mynnkdpevmmxq5gueam6wf4uxg6d4ssgzt42vlnclnngfwxvjqhcqg0trnp2699ve7n78xltwk397v6s7s7yrl
Is there a way to see if it’s in the process of being moved?
Thank you for any help. I am SO frustrated, scared and mad at the same time.
Your ada has not arrived at the provided address. This means voyager has not sent it out yet.
And you say voyager says the transaction is pending. this also confirms it has not been sent yet. The issue is thus with the exchange. Normally this is not a big problem. Just contact voyager and ask them why your transaction is pending. I have had this issue mostly because there was an outage. sometimes the exchange will just have to do something to make the transaction go through (and wont until you tell them). I have also had this problem when kyc was needed or an update of the kyc level were needed. Normally you get an email from the exchange.
So in short, probably nothing to worry about. just contact voyager. good luck and let us know if you succeed
Thank you for the reply. Voyager is terrible with customer support. Yet another reason I am leaving. My stomach is in knots thinking about this, I hope you are right!
KYC = Know Your Customer. Its regulatory. Exchanges must know who their customers are by asking id and such. And sometimes there are multiple levels that kick in, for example when you want a withdrawal like here.
OK got it. I’m still really nervous, though. I sold off some profits on a few other coins to buy more ADA in BinanceUS this time and I’m up to 1000 ADA, so one tenth of the way there if I’m screwed. Man I hate this waiting game.
Yes waiting for no reason sucks. And exchanges can be a bit of a pain. This is why I like to hold my ada myself and not have it on an exchange. But again, just contact them and we’ll see
Says no results on that address but I suppose that’s because there’s nothing that’s been sent to it.
Still a tad anxious, but you’ve talked me down from the ledge. So thanks, I will post any updates here.
My original goal was 10k ADA but I might just try to go for 15k now before it goes over $2. Personally, I think it’ll hit $8-10 before the end of the year. It’s an amazing project with a fantastic community.
