Your ADA could not be redeemed correctly

English Community Technical Support
1

Your ADA could not be redeemed correctly. is what I get when i try to redeem my decrypted certificate.

Please help.

I tried Regular, Force Vended, paper vended

I have Daedalus (1.0.3769)

2

Hi,
I’m assuming you have a certificate from the pre-sale then?
If so and its not working, then you’ll need to go through the recovery service.
Here’s the form for contacting them: https://inquiry-form.cardano-recovery.com/

3

I’m assuming you don’t have the certificate! :wink:

That screen you see when you first start Daedalus is confusing, but it’s totally irrelevant now, just ignore and forget it.

4

Hi,
I have the file, its decrypted. I see my vending key in here. I get the error as mentioned above.