I still have problems trying to obtain my lost ADA since the upgrade of the wallet. I have a Byron 12 phrase wallet since 2017 and I have tried many things including contacting customer support but they insist on that I may have a different phrase which I don’t. I posses the same unique phrase since 2017 which was working great on old wallet.
I also checked all my transactions on Cardano Explorer and there are a lot of them that I do not recognize, and the balance is completely different.
Any suggestions on how to get my ADA back? I tried YOROI wallet and also SHELLEY wallets but my balance still zero.
Am I missing something here? All my ADA was perfectly fine on the original wallet (Byron) and I had no option but to upgrade to the new Daedalus wallet, after the upgrade of wallet my balance suddenly vanished.
This process should be easier if is an “upgrade” don’t you agree?
Please help me out, the customer service is not helpful. This is so frustrating…