Can anyone please provide insight into the below error I am having after choosing to update the wallet? The error is: Couldn’t pack log files, reason: can’t pack log file pub\node.pub because it doesn’t exist or it’s not a file.
I am using Windows 10.
Thanks.
Please make sure the wallet is closed then reboot your computer to ensure there are no orphan processes of Daedalus and cardano-node running. After the reboot, retry the installation using right click -> run as administrator.
did that. NONE OF THAT WORKED
And I have the same installation error. I tried everything on behalf of the administrator. I tried to disable the antivirus. At me Win 10 pro this program means does not approach to Win10
You are getting this error because Daedulus folder (or files) is not created in %appdata% folder in your current user account. If you are using Daedulus in different user account than initially installed user account, you should also install Daedulus in current user account: right click the Daedulus installation file -> Runs as administrator and make sure the installation is completed without an error.
Hello. Thanks for the quick response. Installation is normal and with administrator rights, but when a shortcut is created on the desktop, this error occurs after the installation was successful.
Run the shortcut as admin: right click -> Runs as administrator. If that doesn’t work try deleting Daedulus folder from %appdata% and install again.
Hey guys!
I am not new to crypto wallets and Cardano, but the same problem occured when I tried to set a wallet for my father.
I am on Windows 7 and with no issues with older versions or updates of Daedalus so far.
Dad is on Windows 10 and the same stuff is showing up on his PC.
I tried all as described above and with the same result like kzmarket has.
Any ideas how to make it work?
Thanks!
Cze
Run Daedalus wallet only from the shortcut created in desktop while installation or from C:\Program Files\Daedalus\cardano-launcher.exe file. Do not pin the shortcut to taskbar and run from taskbar.
And before running the wallet check in the task manager if any cardano node (or cardano related) process is running, if running restart the computer or kill the process.
I don’t believe the shortcut location is an issue, what’s problematic is any shortcut left over from the previous version, because it points at a different program file.
Shortcut will be created only in desktop right? I tried pining the shortcut to taskbar and run, I got same error.
Don’t know what’s going on there, but there’s no way any program can be affected by the location of the shortcut used to start it – or even if there was no shortcut and the prog file itself was doubleclicked. The difference has to be in the shortcut itself, pointing at the wrong file or with the wrong command line options, not in its location.
The shortcut was created on the desktop, where it was launched on behalf of the administrator. It does not give anything. There is nowhere to store the cardano, which means its meaning is lost. But to you in any case I say thank you for responding to me quickly. All the best.
the shortcut on desktop does not even launch the wallet for me… idk man 2 weeks later and im still lost…thinking of buying a new laptop which is ridiculous that i would even have to consider that just to access my ADA…
Have you tried a clean windows install? This would be cheaper than a new laptop, I’m sorry nothing we have suggested so far has helped you.
Perhaps a new laptop is the final last resort, I would try on a friend’s laptop - connected to your network first if I were you. This would give you some assurance before you go buy a new one.
It wouldn’t, if it’s leftover from the previous version. You can check by going into its Properties (via right-click menu), if the Target ends Daedalus.bat and you have the current version the shortcut is no good. Hopefully you’ll be able to use the one on the Programs menu, otherwise you need to run cardano-launcher.exe in the C:\Program Files\Daedalus folder (assuming typical installation).
Just realised I’m not sure if this is on Win or macOS, the instructions are for Win.
how would i go about doing a clean windows install? thanks.
Try what @RobJF has suggested first. Seems like @FairCopy was able to recreate the bug you have experienced. Using this method.
@RobJF
Check if it’s leftover from the previous version. You can check by going into its Properties (via right-click menu), if the Target ends Daedalus.bat and you have the current version the shortcut is no good. Hopefully you’ll be able to use the one on the Programs menu, otherwise you need to run cardano-launcher.exe in the C:\Program Files\Daedalus folder (assuming typical installation).
What does it say when you right click under properties?
You can reinstall windows 10 by inserting the windows 10 installation dvd.
Or you could revert to a restore point.
NOTE: If you want to make back-ups of files stored on your laptop, this is the time to do so. All installations you have done beyond a restore point will be gone, and all files as well.
A restore point is a state of the computer that serves as a milestone to which you can revert the operating system settings in case they become corrupted or the OS fails to perform as expected.
Creation of Restore Points
Windows 10 automatically creates a restore point before you make any changes to the system settings or install or uninstall a program. Windows 10 also allows you to manually create the restore points whenever you like.
It is unlikely that you would ever need to create a restore point as Windows 10 does that for you on its own.
You can restore Windows 10 a restore point either from within the operating system itself, or after booting the OS in the Safe Mode if Windows fails to boot properly.
Part 01 – Restore Windows 10 to a Restore Point from Within the Operating System
When the Control Panel window opens, from the top-right corner, ensure that View by is set to Category.
Click the System and Security category from the Control Panel window itself.
NOTE: Install Windows 10 updates ASAP, they are important and contain security patches and other fixes.
Worth a shot, restoring your windows is essentially the same as a fresh install if the restore point is old enough.
